Global IT Service Management (ITSM) Software Market Growth (Status and Outlook) 2020-2025

  • receipt Report ID : 62373
  • calendar_today Published On: May, 2020
  • file_copy Pages: 156
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COVID-19, the disease it causes, surfaced in late 2019, and now had become a full-blown crisis worldwide. Over fifty key countries had declared a national emergency to combat coronavirus. With cases spreading, and the epicentre of the outbreak shifting to Europe, North America, India and Latin America, life in these regions has been upended the way it had been in Asia earlier in the developing crisis. As the coronavirus pandemic has worsened, the entertainment industry has been upended along with most every other facet of life. As experts work toward a better understanding, the world shudders in fear of the unknown, a worry that has rocked global financial markets, leading to daily volatility in the U.S. stock markets.

According to this latest study, the 2020 growth of IT Service Management (ITSM) Software will have significant change from previous year. By the most conservative estimates of global IT Service Management (ITSM) Software market size (most likely outcome) will be a year-over-year revenue growth rate of XX% in 2020, from US$ 2231.8 million in 2019. We give this scenario a XX% probability, where under the scenario the supply chain will start to recover and quarantines and travel bans will ease, over the Q2. Longer-term, the effect of COVID-19 will be felt throughout the year with some degree of harm done by the virus. Over the next five years the IT Service Management (ITSM) Software market will register a XX% CAGR in terms of revenue, the global market size will reach US$ XX million by 2025.

This report presents a comprehensive overview, market shares, and growth opportunities of IT Service Management (ITSM) Software market by product type, application, key manufacturers and key regions and countries.

This study specially analyses the impact of Covid-19 outbreak on the IT Service Management (ITSM) Software, covering the supply chain analysis, impact assessment to the IT Service Management (ITSM) Software market size growth rate in several scenarios, and the measures to be undertaken by IT Service Management (ITSM) Software companies in response to the COVID-19 epidemic.

Segmentation by type: breakdown data from 2015 to 2020 in Section 2.3; and forecast to 2025 in section 10.7.

Cloud-based

On-Premises

Segmentation by application: breakdown data from 2015 to 2020, in Section 2.4; and forecast to 2025 in section 10.8.

SMEs

Large Enterprises

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.

Americas

United States

Canada

Mexico

Brazil

APAC

China

Japan

Korea

Southeast Asia

India

Australia

Europe

Germany

France

UK

Italy

Russia

Middle East & Africa

Egypt

South Africa

Israel

Turkey

GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.

ServiceNow

Cherwell Software

Atlassian

IBM

Broadcom

Ivanti (HEAT Software)

Axios Systems

BMC Software

SAP

ASG Software

Samanage

Symantec

Agiloft Service

Micro Focus (Formerly HPE)

Epicor

Ultimo

SolarWinds

TOPdesk

Freshworks

SysAid

Autotask

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives

To study and analyze the global IT Service Management (ITSM) Software market size by key regions/countries, type and application, history data from 2015 to 2019, and forecast to 2025.

To understand the structure of IT Service Management (ITSM) Software market by identifying its various subsegments.

Focuses on the key global IT Service Management (ITSM) Software players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.

To analyze the IT Service Management (ITSM) Software with respect to individual growth trends, future prospects, and their contribution to the total market.

To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).

To project the size of IT Service Management (ITSM) Software submarkets, with respect to key regions (along with their respective key countries).

To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.

To strategically profile the key players and comprehensively analyze their growth strategies.

Frequently Asked Questions

The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.

Market is segmented on the basis:

  • By Type
  • By Application
  • By Region
  • By Country
  • By Manufacturer

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.

1 Scope of the Report

1.1 Market Introduction

1.2 Research Objectives

1.3 Years Considered

1.4 Market Research Methodology

1.5 Economic Indicators

1.6 Currency Considered

1.7 What is the Impact of Covid-19 Outbreak On the IT Service Management (ITSM) Software?

1.7.1 Optimistic Scenario: COVID-19 Is Contained by May or June, with Normalcy Returning to Global Operations Through the End of Q2.

1.7.2 Conservative Scenario: COVID-19 Remains Prevalent, with Continued Impacts Lasting Into Q4.

1.7.3 Estimated Impact of the Coronavirus (COVID-19) Epidemic on the Global IT Service Management (ITSM) Software Market Size in 2020, by Scenario

1.7.4 Corporate Strategy the Manufacturers Should Be Thinking About Right Now

2 Executive Summary

2.1 World Market Overview

2.1.1 Global IT Service Management (ITSM) Software Market Size 2015-2025

2.1.2 IT Service Management (ITSM) Software Market Size CAGR by Region

2.2 IT Service Management (ITSM) Software Segment by Type

2.2.1 Cloud-based

2.2.2 Cloud-based

2.3 IT Service Management (ITSM) Software Market Size by Type

2.3.1 Global IT Service Management (ITSM) Software Market Size Market Share by Type (2015-2020)

2.3.2 Global IT Service Management (ITSM) Software Market Size Growth Rate by Type (2015-2020)

2.4 IT Service Management (ITSM) Software Segment by Application

2.4.1 SMEs

2.4.2 Large Enterprises

2.5 IT Service Management (ITSM) Software Market Size by Application

2.5.1 Global IT Service Management (ITSM) Software Market Size Market Share by Application (2015-2020)

2.5.2 Global IT Service Management (ITSM) Software Market Size Growth Rate by Application (2015-2020)

3 Global IT Service Management (ITSM) Software by Players

3.1 Global IT Service Management (ITSM) Software Market Size Market Share by Players

3.1.1 Global IT Service Management (ITSM) Software Market Size by Players (2018-2020)

3.1.2 Global IT Service Management (ITSM) Software Market Size Market Share by Players (2018-2020)

3.2 Global IT Service Management (ITSM) Software Key Players Head office and Products Offered

3.3 Market Concentration Rate Analysis

3.3.1 Competition Landscape Analysis

3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2018-2020)

3.4 New Products and Potential Entrants

3.5 Mergers & Acquisitions, Expansion

4 IT Service Management (ITSM) Software by Regions

4.1 IT Service Management (ITSM) Software Market Size by Regions

4.2 Americas IT Service Management (ITSM) Software Market Size Growth

4.3 APAC IT Service Management (ITSM) Software Market Size Growth

4.4 Europe IT Service Management (ITSM) Software Market Size Growth

4.5 Middle East & Africa IT Service Management (ITSM) Software Market Size Growth

5 Americas

5.1 Americas IT Service Management (ITSM) Software Market Size by Countries

5.2 Americas IT Service Management (ITSM) Software Market Size by Type

5.3 Americas IT Service Management (ITSM) Software Market Size by Application

5.4 United States

5.5 Canada

5.6 Mexico

5.7 Key Economic Indicators of Few Americas Countries

6 APAC

6.1 APAC IT Service Management (ITSM) Software Market Size by Regions

6.2 APAC IT Service Management (ITSM) Software Market Size by Type

6.3 APAC IT Service Management (ITSM) Software Market Size by Application

6.4 China

6.5 Japan

6.6 Korea

6.7 Southeast Asia

6.8 India

6.9 Australia

6.10 Key Economic Indicators of Few APAC Regions

7 Europe

7.1 Europe IT Service Management (ITSM) Software by Countries

7.2 Europe IT Service Management (ITSM) Software Market Size by Type

7.3 Europe IT Service Management (ITSM) Software Market Size by Application

7.4 Germany

7.5 France

7.6 UK

7.7 Italy

7.8 Russia

7.9 Key Economic Indicators of Few Europe Countries

8 Middle East & Africa

8.1 Middle East & Africa IT Service Management (ITSM) Software by Countries

8.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type

8.3 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application

8.4 Egypt

8.5 South Africa

8.6 Israel

8.7 Turkey

8.8 GCC Countries

9 Market Drivers, Challenges and Trends

9.1 Market Drivers and Impact

9.1.1 Growing Demand from Key Regions

9.1.2 Growing Demand from Key Applications and Potential Industries

9.2 Market Challenges and Impact

9.3 Market Trends

10 Global IT Service Management (ITSM) Software Market Forecast

10.1 Global IT Service Management (ITSM) Software Market Size Forecast (2021-2025)

10.2 Global IT Service Management (ITSM) Software Forecast by Regions

10.2.1 Global IT Service Management (ITSM) Software Forecast by Regions (2021-2025)

10.2.2 Americas Market Forecast

10.2.3 APAC Market Forecast

10.2.4 Europe Market Forecast

10.2.5 Middle East & Africa Market Forecast

10.3 Americas Forecast by Countries

10.3.1 United States Market Forecast

10.3.2 Canada Market Forecast

10.3.3 Mexico Market Forecast

10.3.4 Brazil Market Forecast

10.4 APAC Forecast by Countries

10.4.1 China Market Forecast

10.4.2 Japan Market Forecast

10.4.3 Korea Market Forecast

10.4.4 Southeast Asia Market Forecast

10.4.5 India Market Forecast

10.4.6 Australia Market Forecast

10.5 Europe Forecast by Countries

10.5.1 Germany Market Forecast

10.5.2 France Market Forecast

10.5.3 UK Market Forecast

10.5.4 Italy Market Forecast

10.5.5 Russia Market Forecast

10.5.6 Spain Market Forecast

10.6 Middle East & Africa Forecast by Countries

10.6.1 Egypt Market Forecast

10.6.2 South Africa Market Forecast

10.6.3 Israel Market Forecast

10.6.4 Turkey Market Forecast

10.6.5 GCC Countries Market Forecast

10.7 Global IT Service Management (ITSM) Software Forecast by Type

10.8 Global IT Service Management (ITSM) Software Forecast by Application

11 Key Players Analysis

11.1 ServiceNow

11.1.1 Company Details

11.1.2 IT Service Management (ITSM) Software Product Offered

11.1.3 ServiceNow IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2018-2020)

11.1.4 Main Business Overview

11.1.5 ServiceNow News

11.2 Cherwell Software

11.2.1 Company Details

11.2.2 IT Service Management (ITSM) Software Product Offered

11.2.3 Cherwell Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2018-2020)

11.2.4 Main Business Overview

11.2.5 Cherwell Software News

11.3 Atlassian

11.3.1 Company Details

11.3.2 IT Service Management (ITSM) Software Product Offered

11.3.3 Atlassian IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2018-2020)

11.3.4 Main Business Overview

11.3.5 Atlassian News

11.4 IBM

11.4.1 Company Details

11.4.2 IT Service Management (ITSM) Software Product Offered

11.4.3 IBM IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2018-2020)

11.4.4 Main Business Overview

11.4.5 IBM News

11.5 Broadcom

11.5.1 Company Details

11.5.2 IT Service Management (ITSM) Software Product Offered

11.5.3 Broadcom IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2018-2020)

11.5.4 Main Business Overview

11.5.5 Broadcom News

11.6 Ivanti (HEAT Software)

11.6.1 Company Details

11.6.2 IT Service Management (ITSM) Software Product Offered

11.6.3 Ivanti (HEAT Software) IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2018-2020)

11.6.4 Main Business Overview

11.6.5 Ivanti (HEAT Software) News

11.7 Axios Systems

11.7.1 Company Details

11.7.2 IT Service Management (ITSM) Software Product Offered

11.7.3 Axios Systems IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2018-2020)

11.7.4 Main Business Overview

11.7.5 Axios Systems News

11.8 BMC Software

11.8.1 Company Details

11.8.2 IT Service Management (ITSM) Software Product Offered

11.8.3 BMC Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2018-2020)

11.8.4 Main Business Overview

11.8.5 BMC Software News

11.9 SAP

11.9.1 Company Details

11.9.2 IT Service Management (ITSM) Software Product Offered

11.9.3 SAP IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2018-2020)

11.9.4 Main Business Overview

11.9.5 SAP News

11.10 ASG Software

11.10.1 Company Details

11.10.2 IT Service Management (ITSM) Software Product Offered

11.10.3 ASG Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2018-2020)

11.10.4 Main Business Overview

11.10.5 ASG Software News

11.11 Samanage

11.12 Symantec

11.13 Agiloft Service

11.14 Micro Focus (Formerly HPE)

11.15 Epicor

11.16 Ultimo

11.17 SolarWinds

11.18 TOPdesk

11.19 Freshworks

11.20 SysAid

11.21 Autotask

12 Research Findings and Conclusion

List of Tables

Table 1. Estimated Impact of the Coronavirus (COVID-19) Epidemic on the Global IT Service Management (ITSM) Software Market Size in 2020, by Scenario

Table 2. COVID-19: Measures to be Undertaken by IT Service Management (ITSM) Software Companies

Table 3. Research Methodology

Table 4. Data Source

Table 5. IT Service Management (ITSM) Software Market Size CAGR by Region 2015-2025 ($ Millions)

Table 6. Major Players of Cloud-based

Table 7. Major Players of On-Premises

Table 8. IT Service Management (ITSM) Software Market Size by Type (2014-2019) ($ Millions)

Table 9. Global IT Service Management (ITSM) Software Market Size Market Share by Type (2015-2020)

Table 10. Global IT Service Management (ITSM) Software Market Size by Application (2015-2020) ($ Millions)

Table 11. Global IT Service Management (ITSM) Software Market Size Market Share by Application (2015-2020)

Table 12. Global IT Service Management (ITSM) Software Revenue by Players (2018-2020) ($ Millions)

Table 13. Global IT Service Management (ITSM) Software Revenue Market Share by Players (2018-2020)

Table 14. Global IT Service Management (ITSM) Software Key Players Head office and Products Offered

Table 15. IT Service Management (ITSM) Software Concentration Ratio (CR3, CR5 and CR10) (2018-2020)

Table 16. New Products and Potential Entrants

Table 17. Mergers & Acquisitions, Expansion

Table 18. Global IT Service Management (ITSM) Software Market Size by Regions 2015-2020 ($ Millions)

Table 19. Global IT Service Management (ITSM) Software Market Size Market Share by Regions 2015-2020

Table 20. Americas IT Service Management (ITSM) Software Market Size by Countries (2015-2020) ($ Millions)

Table 21. Americas IT Service Management (ITSM) Software Market Size Market Share by Countries (2015-2020)

Table 22. Americas IT Service Management (ITSM) Software Market Size by Type (2015-2020) ($ Millions)

Table 23. Americas IT Service Management (ITSM) Software Market Size Market Share by Type (2015-2020)

Table 24. Americas IT Service Management (ITSM) Software Market Size by Application (2015-2020) ($ Millions)

Table 25. Americas IT Service Management (ITSM) Software Market Size Market Share by Application (2015-2020)

Table 26. APAC IT Service Management (ITSM) Software Market Size by Regions (2015-2020) ($ Millions)

Table 27. APAC IT Service Management (ITSM) Software Market Size Market Share by Regions (2015-2020)

Table 28. APAC IT Service Management (ITSM) Software Market Size by Type (2015-2020) ($ Millions)

Table 29. APAC IT Service Management (ITSM) Software Market Size Market Share by Type (2015-2020)

Table 30. APAC IT Service Management (ITSM) Software Market Size by Application (2015-2020) ($ Millions)

Table 31. APAC IT Service Management (ITSM) Software Market Size Market Share by Application (2015-2020)

Table 32. Europe IT Service Management (ITSM) Software Market Size by Countries (2015-2020) ($ Millions)

Table 33. Europe IT Service Management (ITSM) Software Market Size Market Share by Countries (2015-2020)

Table 34. Europe IT Service Management (ITSM) Software Market Size by Type (2015-2020) ($ Millions)

Table 35. Europe IT Service Management (ITSM) Software Market Size Market Share by Type (2015-2020)

Table 36. Europe IT Service Management (ITSM) Software Market Size by Application (2015-2020) ($ Millions)

Table 37. Europe IT Service Management (ITSM) Software Market Size Market Share by Application (2015-2020)

Table 38. Middle East & Africa IT Service Management (ITSM) Software Market Size by Countries (2015-2020) ($ Millions)

Table 39. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Countries (2015-2020)

Table 40. Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2015-2020) ($ Millions)

Table 41. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Type (2015-2020)

Table 42. Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2015-2020) ($ Millions)

Table 43. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Application (2015-2020)

Table 44. Key and Potential Regions of IT Service Management (ITSM) Software

Table 45. Key Application and Potential Industries of IT Service Management (ITSM) Software

Table 46. Key Challenges of IT Service Management (ITSM) Software

Table 47. Key Trends of IT Service Management (ITSM) Software

Table 48. Global IT Service Management (ITSM) Software Market Size Forecast by Regions (2021-2025) ($ Millions)

Table 49. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Regions

Table 50. Global IT Service Management (ITSM) Software Market Size Forecast by Type (2021-2025) ($ Millions)

Table 51. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Type (2021-2025)

Table 52. Global IT Service Management (ITSM) Software Market Size Forecast by Application (2021-2025) ($ Millions)

Table 53. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Application (2021-2025)

Table 54. ServiceNow Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 55. ServiceNow IT Service Management (ITSM) Software Product Offered

Table 56. ServiceNow IT Service Management (ITSM) Software Revenue and Gross Margin (2018-2020E)

Table 57. ServiceNow Main Business

Table 58. ServiceNow Latest Developments

Table 59. Cherwell Software Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 60. Cherwell Software IT Service Management (ITSM) Software Product Offered

Table 61. Cherwell Software Main Business

Table 62. Cherwell Software IT Service Management (ITSM) Software Revenue and Gross Margin (2018-2020E)

Table 63. Cherwell Software Latest Developments

Table 64. Atlassian Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 65. Atlassian IT Service Management (ITSM) Software Product Offered

Table 66. Atlassian Main Business

Table 67. Atlassian IT Service Management (ITSM) Software Revenue and Gross Margin (2018-2020E)

Table 68. Atlassian Latest Developments

Table 69. IBM Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 70. IBM IT Service Management (ITSM) Software Product Offered

Table 71. IBM Main Business

Table 72. IBM IT Service Management (ITSM) Software Revenue and Gross Margin (2018-2020E)

Table 73. IBM Latest Developments

Table 74. Broadcom Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 75. Broadcom IT Service Management (ITSM) Software Product Offered

Table 76. Broadcom Main Business

Table 77. Broadcom IT Service Management (ITSM) Software Revenue and Gross Margin (2018-2020E)

Table 78. Broadcom Latest Developments

Table 79. Ivanti (HEAT Software) Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 80. Ivanti (HEAT Software) IT Service Management (ITSM) Software Product Offered

Table 81. Ivanti (HEAT Software) Main Business

Table 82. Ivanti (HEAT Software) IT Service Management (ITSM) Software Revenue and Gross Margin (2018-2020E)

Table 83. Ivanti (HEAT Software) Latest Developments

Table 84. Axios Systems Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 85. Axios Systems IT Service Management (ITSM) Software Product Offered

Table 86. Axios Systems Main Business

Table 87. Axios Systems IT Service Management (ITSM) Software Revenue and Gross Margin (2018-2020E)

Table 88. Axios Systems Latest Developments

Table 89. BMC Software Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 90. BMC Software IT Service Management (ITSM) Software Product Offered

Table 91. BMC Software Main Business

Table 92. BMC Software IT Service Management (ITSM) Software Revenue and Gross Margin (2018-2020E)

Table 93. BMC Software Latest Developments

Table 94. SAP Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 95. SAP IT Service Management (ITSM) Software Product Offered

Table 96. SAP Main Business

Table 97. SAP IT Service Management (ITSM) Software Revenue and Gross Margin (2018-2020E)

Table 98. SAP Latest Developments

Table 99. ASG Software Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 100. ASG Software IT Service Management (ITSM) Software Product Offered

Table 101. ASG Software Main Business

Table 102. ASG Software IT Service Management (ITSM) Software Revenue and Gross Margin (2018-2020E)

Table 103. ASG Software Latest Developments

Table 104. Samanage Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 105. Symantec Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 106. Agiloft Service Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 107. Micro Focus (Formerly HPE) Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 108. Epicor Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 109. Ultimo Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 110. SolarWinds Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 111. TOPdesk Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 112. Freshworks Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 113. SysAid Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

Table 114. Autotask Details, Company Total Revenue (in $ million), Head Office, IT Service Management (ITSM) Software Major Market Areas and Its Competitors

List of Figures

Figure 1. IT Service Management (ITSM) Software Report Years Considered

Figure 2. Market Research Methodology

Figure 3. Global IT Service Management (ITSM) Software Market Size Growth Rate 2015-2025 ($ Millions)

Figure 4. Global IT Service Management (ITSM) Software Market Size Market Share by Type (2015-2020)

Figure 5. Global Cloud-based Market Size Growth Rate

Figure 6. Global On-Premises Market Size Growth Rate

Figure 7. IT Service Management (ITSM) Software in SMEs

Figure 8. Global IT Service Management (ITSM) Software Market: SMEs (2015-2020) ($ Millions)

Figure 9. IT Service Management (ITSM) Software in Large Enterprises

Figure 10. Global IT Service Management (ITSM) Software Market: Large Enterprises (2015-2020) ($ Millions)

Figure 11. Global IT Service Management (ITSM) Software Market Size Market Share by Application in 2019

Figure 12. Global IT Service Management (ITSM) Software Market Size Market Share by Regions 2015-2020

Figure 13. Americas IT Service Management (ITSM) Software Market Size 2015-2020 ($ Millions)

Figure 14. APAC IT Service Management (ITSM) Software Market Size 2015-2020 ($ Millions)

Figure 15. Europe IT Service Management (ITSM) Software Market Size 2015-2020 ($ Millions)

Figure 16. Middle East & Africa IT Service Management (ITSM) Software Market Size 2015-2020 ($ Millions)

Figure 17. Americas IT Service Management (ITSM) Software Market Size Market Share by Countries in 2019

Figure 18. Americas IT Service Management (ITSM) Software Market Size Market Share by Type in 2019

Figure 19. Americas IT Service Management (ITSM) Software Market Size Market Share by Application in 2019

Figure 20. United States IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 21. Canada IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 22. Mexico IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 23. APAC IT Service Management (ITSM) Software Market Size Market Share by Regions in 2019

Figure 24. APAC IT Service Management (ITSM) Software Market Size Market Share by Type in 2019

Figure 25. APAC IT Service Management (ITSM) Software Market Size Market Share by Application in 2019

Figure 26. China IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 27. Japan IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 28. Korea IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 29. Southeast Asia IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 30. India IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 31. Australia IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 32. Europe IT Service Management (ITSM) Software Market Size Market Share by Countries in 2019

Figure 33. Europe IT Service Management (ITSM) Software Market Size Market Share by Type in 2019

Figure 34. Europe IT Service Management (ITSM) Software Market Size Market Share by Application in 2019

Figure 35. Germany IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 36. France IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 37. UK IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 38. Italy IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 39. Russia IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 40. Spain IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 41. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Countries in 2019

Figure 42. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Type in 2019

Figure 43. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Application in 2019

Figure 44. Egypt IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 45. South Africa IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 46. Israel IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 47. Turkey IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 48. GCC Countries IT Service Management (ITSM) Software Market Size Growth 2015-2020 ($ Millions)

Figure 49. Global IT Service Management (ITSM) Software arket Size Forecast (2021-2025) ($ Millions)

Figure 50. Americas IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 51. APAC IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 52. Europe IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 53. Middle East & Africa IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 54. United States IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 55. Canada IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 56. Mexico IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 57. Brazil IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 58. China IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 59. Japan IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 60. Korea IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 61. Southeast Asia IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 62. India IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 63. Australia IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 64. Germany IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 65. France IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 66. UK IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 67. Italy IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 68. Russia IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 69. Spain IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 70. Egypt IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 71. South Africa IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 72. Israel IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 73. Turkey IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)

Figure 74. GCC Countries IT Service Management (ITSM) Software Market Size 2021-2025 ($ Millions)