Global Business Process Outsourcing (BPO) Services Market Growth (Status and Outlook) 2020-2025

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  • calendar_today Published On: May, 2020
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COVID-19, the disease it causes, surfaced in late 2019, and now had become a full-blown crisis worldwide. Over fifty key countries had declared a national emergency to combat coronavirus. With cases spreading, and the epicentre of the outbreak shifting to Europe, North America, India and Latin America, life in these regions has been upended the way it had been in Asia earlier in the developing crisis. As the coronavirus pandemic has worsened, the entertainment industry has been upended along with most every other facet of life. As experts work toward a better understanding, the world shudders in fear of the unknown, a worry that has rocked global financial markets, leading to daily volatility in the U.S. stock markets.

According to this latest study, the 2020 growth of Business Process Outsourcing (BPO) Services will have significant change from previous year. By the most conservative estimates of global Business Process Outsourcing (BPO) Services market size (most likely outcome) will be a year-over-year revenue growth rate of XX% in 2020, from US$ xx million in 2019. We give this scenario a XX% probability, where under the scenario the supply chain will start to recover and quarantines and travel bans will ease, over the Q2. Longer-term, the effect of COVID-19 will be felt throughout the year with some degree of harm done by the virus. Over the next five years the Business Process Outsourcing (BPO) Services market will register a XX% CAGR in terms of revenue, the global market size will reach US$ XX million by 2025.

This report presents a comprehensive overview, market shares, and growth opportunities of Business Process Outsourcing (BPO) Services market by product type, application, key manufacturers and key regions and countries.

This study specially analyses the impact of Covid-19 outbreak on the Business Process Outsourcing (BPO) Services, covering the supply chain analysis, impact assessment to the Business Process Outsourcing (BPO) Services market size growth rate in several scenarios, and the measures to be undertaken by Business Process Outsourcing (BPO) Services companies in response to the COVID-19 epidemic.

Segmentation by type: breakdown data from 2015 to 2020 in Section 2.3; and forecast to 2025 in section 10.7.

Customer Services

Finance and Accounting

Human Resources

Procurement

KPO

Others

Segmentation by application: breakdown data from 2015 to 2020, in Section 2.4; and forecast to 2025 in section 10.8.

BFSI

Manufacturing

Healthcare

Retail

IT and Telecommunication

Others

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.

Americas

United States

Canada

Mexico

Brazil

APAC

China

Japan

Korea

Southeast Asia

India

Australia

Europe

Germany

France

UK

Italy

Russia

Middle East & Africa

Egypt

South Africa

Israel

Turkey

GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.

IBM Corporation (U.S.)

Wipro Limited (India)

Syntel Inc. (U.S.)

Infosys BPO Ltd. (India)

ADP LLC. (U.S.)

Xerox Corporation (U.S.)

Tata Consultancy Services Limited (India)

Accenture PLC (Ireland)

Capgemini (France)

Aon Hewitt (U.S.)

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives

To study and analyze the global Business Process Outsourcing (BPO) Services market size by key regions/countries, type and application, history data from 2015 to 2019, and forecast to 2025.

To understand the structure of Business Process Outsourcing (BPO) Services market by identifying its various subsegments.

Focuses on the key global Business Process Outsourcing (BPO) Services players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.

To analyze the Business Process Outsourcing (BPO) Services with respect to individual growth trends, future prospects, and their contribution to the total market.

To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).

To project the size of Business Process Outsourcing (BPO) Services submarkets, with respect to key regions (along with their respective key countries).

To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.

To strategically profile the key players and comprehensively analyze their growth strategies.

Frequently Asked Questions

The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.

Market is segmented on the basis:

  • By Type
  • By Application
  • By Region
  • By Country
  • By Manufacturer

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.

1 Scope of the Report

1.1 Market Introduction

1.2 Research Objectives

1.3 Years Considered

1.4 Market Research Methodology

1.5 Economic Indicators

1.6 Currency Considered

1.7 What is the Impact of Covid-19 Outbreak On the Business Process Outsourcing (BPO) Services?

1.7.1 Optimistic Scenario: COVID-19 Is Contained by May or June, with Normalcy Returning to Global Operations Through the End of Q2.

1.7.2 Conservative Scenario: COVID-19 Remains Prevalent, with Continued Impacts Lasting Into Q4.

1.7.3 Estimated Impact of the Coronavirus (COVID-19) Epidemic on the Global Business Process Outsourcing (BPO) Services Market Size in 2020, by Scenario

1.7.4 Corporate Strategy the Manufacturers Should Be Thinking About Right Now

2 Executive Summary

2.1 World Market Overview

2.1.1 Global Business Process Outsourcing (BPO) Services Market Size 2015-2025

2.1.2 Business Process Outsourcing (BPO) Services Market Size CAGR by Region

2.2 Business Process Outsourcing (BPO) Services Segment by Type

2.2.1 Customer Services

2.2.2 Customer Services

2.2.3 Human Resources

2.2.4 Procurement

2.2.5 KPO

2.2.6 Others

2.3 Business Process Outsourcing (BPO) Services Market Size by Type

2.3.1 Global Business Process Outsourcing (BPO) Services Market Size Market Share by Type (2015-2020)

2.3.2 Global Business Process Outsourcing (BPO) Services Market Size Growth Rate by Type (2015-2020)

2.4 Business Process Outsourcing (BPO) Services Segment by Application

2.4.1 BFSI

2.4.2 Manufacturing

2.4.3 Healthcare

2.4.4 Retail

2.4.5 IT and Telecommunication

2.4.6 Others

2.5 Business Process Outsourcing (BPO) Services Market Size by Application

2.5.1 Global Business Process Outsourcing (BPO) Services Market Size Market Share by Application (2015-2020)

2.5.2 Global Business Process Outsourcing (BPO) Services Market Size Growth Rate by Application (2015-2020)

3 Global Business Process Outsourcing (BPO) Services by Players

3.1 Global Business Process Outsourcing (BPO) Services Market Size Market Share by Players

3.1.1 Global Business Process Outsourcing (BPO) Services Market Size by Players (2018-2020)

3.1.2 Global Business Process Outsourcing (BPO) Services Market Size Market Share by Players (2018-2020)

3.2 Global Business Process Outsourcing (BPO) Services Key Players Head office and Products Offered

3.3 Market Concentration Rate Analysis

3.3.1 Competition Landscape Analysis

3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2018-2020)

3.4 New Products and Potential Entrants

3.5 Mergers & Acquisitions, Expansion

4 Business Process Outsourcing (BPO) Services by Regions

4.1 Business Process Outsourcing (BPO) Services Market Size by Regions

4.2 Americas Business Process Outsourcing (BPO) Services Market Size Growth

4.3 APAC Business Process Outsourcing (BPO) Services Market Size Growth

4.4 Europe Business Process Outsourcing (BPO) Services Market Size Growth

4.5 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size Growth

5 Americas

5.1 Americas Business Process Outsourcing (BPO) Services Market Size by Countries

5.2 Americas Business Process Outsourcing (BPO) Services Market Size by Type

5.3 Americas Business Process Outsourcing (BPO) Services Market Size by Application

5.4 United States

5.5 Canada

5.6 Mexico

5.7 Key Economic Indicators of Few Americas Countries

6 APAC

6.1 APAC Business Process Outsourcing (BPO) Services Market Size by Regions

6.2 APAC Business Process Outsourcing (BPO) Services Market Size by Type

6.3 APAC Business Process Outsourcing (BPO) Services Market Size by Application

6.4 China

6.5 Japan

6.6 Korea

6.7 Southeast Asia

6.8 India

6.9 Australia

6.10 Key Economic Indicators of Few APAC Regions

7 Europe

7.1 Europe Business Process Outsourcing (BPO) Services by Countries

7.2 Europe Business Process Outsourcing (BPO) Services Market Size by Type

7.3 Europe Business Process Outsourcing (BPO) Services Market Size by Application

7.4 Germany

7.5 France

7.6 UK

7.7 Italy

7.8 Russia

7.9 Key Economic Indicators of Few Europe Countries

8 Middle East & Africa

8.1 Middle East & Africa Business Process Outsourcing (BPO) Services by Countries

8.2 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Type

8.3 Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Application

8.4 Egypt

8.5 South Africa

8.6 Israel

8.7 Turkey

8.8 GCC Countries

9 Market Drivers, Challenges and Trends

9.1 Market Drivers and Impact

9.1.1 Growing Demand from Key Regions

9.1.2 Growing Demand from Key Applications and Potential Industries

9.2 Market Challenges and Impact

9.3 Market Trends

10 Global Business Process Outsourcing (BPO) Services Market Forecast

10.1 Global Business Process Outsourcing (BPO) Services Market Size Forecast (2021-2025)

10.2 Global Business Process Outsourcing (BPO) Services Forecast by Regions

10.2.1 Global Business Process Outsourcing (BPO) Services Forecast by Regions (2021-2025)

10.2.2 Americas Market Forecast

10.2.3 APAC Market Forecast

10.2.4 Europe Market Forecast

10.2.5 Middle East & Africa Market Forecast

10.3 Americas Forecast by Countries

10.3.1 United States Market Forecast

10.3.2 Canada Market Forecast

10.3.3 Mexico Market Forecast

10.3.4 Brazil Market Forecast

10.4 APAC Forecast by Countries

10.4.1 China Market Forecast

10.4.2 Japan Market Forecast

10.4.3 Korea Market Forecast

10.4.4 Southeast Asia Market Forecast

10.4.5 India Market Forecast

10.4.6 Australia Market Forecast

10.5 Europe Forecast by Countries

10.5.1 Germany Market Forecast

10.5.2 France Market Forecast

10.5.3 UK Market Forecast

10.5.4 Italy Market Forecast

10.5.5 Russia Market Forecast

10.5.6 Spain Market Forecast

10.6 Middle East & Africa Forecast by Countries

10.6.1 Egypt Market Forecast

10.6.2 South Africa Market Forecast

10.6.3 Israel Market Forecast

10.6.4 Turkey Market Forecast

10.6.5 GCC Countries Market Forecast

10.7 Global Business Process Outsourcing (BPO) Services Forecast by Type

10.8 Global Business Process Outsourcing (BPO) Services Forecast by Application

11 Key Players Analysis

11.1 IBM Corporation (U.S.)

11.1.1 Company Details

11.1.2 Business Process Outsourcing (BPO) Services Product Offered

11.1.3 IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2018-2020)

11.1.4 Main Business Overview

11.1.5 IBM Corporation (U.S.) News

11.2 Wipro Limited (India)

11.2.1 Company Details

11.2.2 Business Process Outsourcing (BPO) Services Product Offered

11.2.3 Wipro Limited (India) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2018-2020)

11.2.4 Main Business Overview

11.2.5 Wipro Limited (India) News

11.3 Syntel Inc. (U.S.)

11.3.1 Company Details

11.3.2 Business Process Outsourcing (BPO) Services Product Offered

11.3.3 Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2018-2020)

11.3.4 Main Business Overview

11.3.5 Syntel Inc. (U.S.) News

11.4 Infosys BPO Ltd. (India)

11.4.1 Company Details

11.4.2 Business Process Outsourcing (BPO) Services Product Offered

11.4.3 Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2018-2020)

11.4.4 Main Business Overview

11.4.5 Infosys BPO Ltd. (India) News

11.5 ADP LLC. (U.S.)

11.5.1 Company Details

11.5.2 Business Process Outsourcing (BPO) Services Product Offered

11.5.3 ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2018-2020)

11.5.4 Main Business Overview

11.5.5 ADP LLC. (U.S.) News

11.6 Xerox Corporation (U.S.)

11.6.1 Company Details

11.6.2 Business Process Outsourcing (BPO) Services Product Offered

11.6.3 Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2018-2020)

11.6.4 Main Business Overview

11.6.5 Xerox Corporation (U.S.) News

11.7 Tata Consultancy Services Limited (India)

11.7.1 Company Details

11.7.2 Business Process Outsourcing (BPO) Services Product Offered

11.7.3 Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2018-2020)

11.7.4 Main Business Overview

11.7.5 Tata Consultancy Services Limited (India) News

11.8 Accenture PLC (Ireland)

11.8.1 Company Details

11.8.2 Business Process Outsourcing (BPO) Services Product Offered

11.8.3 Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2018-2020)

11.8.4 Main Business Overview

11.8.5 Accenture PLC (Ireland) News

11.9 Capgemini (France)

11.9.1 Company Details

11.9.2 Business Process Outsourcing (BPO) Services Product Offered

11.9.3 Capgemini (France) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2018-2020)

11.9.4 Main Business Overview

11.9.5 Capgemini (France) News

11.10 Aon Hewitt (U.S.)

11.10.1 Company Details

11.10.2 Business Process Outsourcing (BPO) Services Product Offered

11.10.3 Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Revenue, Gross Margin and Market Share (2018-2020)

11.10.4 Main Business Overview

11.10.5 Aon Hewitt (U.S.) News

12 Research Findings and Conclusion

List of Tables

Table 1. Estimated Impact of the Coronavirus (COVID-19) Epidemic on the Global Business Process Outsourcing (BPO) Services Market Size in 2020, by Scenario

Table 2. COVID-19: Measures to be Undertaken by Business Process Outsourcing (BPO) Services Companies

Table 3. Research Methodology

Table 4. Data Source

Table 5. Business Process Outsourcing (BPO) Services Market Size CAGR by Region 2015-2025 ($ Millions)

Table 6. Major Players of Customer Services

Table 7. Major Players of Finance and Accounting

Table 8. Major Players of Human Resources

Table 9. Major Players of Procurement

Table 10. Major Players of KPO

Table 11. Major Players of Others

Table 12. Business Process Outsourcing (BPO) Services Market Size by Type (2014-2019) ($ Millions)

Table 13. Global Business Process Outsourcing (BPO) Services Market Size Market Share by Type (2015-2020)

Table 14. Global Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) ($ Millions)

Table 15. Global Business Process Outsourcing (BPO) Services Market Size Market Share by Application (2015-2020)

Table 16. Global Business Process Outsourcing (BPO) Services Revenue by Players (2018-2020) ($ Millions)

Table 17. Global Business Process Outsourcing (BPO) Services Revenue Market Share by Players (2018-2020)

Table 18. Global Business Process Outsourcing (BPO) Services Key Players Head office and Products Offered

Table 19. Business Process Outsourcing (BPO) Services Concentration Ratio (CR3, CR5 and CR10) (2018-2020)

Table 20. New Products and Potential Entrants

Table 21. Mergers & Acquisitions, Expansion

Table 22. Global Business Process Outsourcing (BPO) Services Market Size by Regions 2015-2020 ($ Millions)

Table 23. Global Business Process Outsourcing (BPO) Services Market Size Market Share by Regions 2015-2020

Table 24. Americas Business Process Outsourcing (BPO) Services Market Size by Countries (2015-2020) ($ Millions)

Table 25. Americas Business Process Outsourcing (BPO) Services Market Size Market Share by Countries (2015-2020)

Table 26. Americas Business Process Outsourcing (BPO) Services Market Size by Type (2015-2020) ($ Millions)

Table 27. Americas Business Process Outsourcing (BPO) Services Market Size Market Share by Type (2015-2020)

Table 28. Americas Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) ($ Millions)

Table 29. Americas Business Process Outsourcing (BPO) Services Market Size Market Share by Application (2015-2020)

Table 30. APAC Business Process Outsourcing (BPO) Services Market Size by Regions (2015-2020) ($ Millions)

Table 31. APAC Business Process Outsourcing (BPO) Services Market Size Market Share by Regions (2015-2020)

Table 32. APAC Business Process Outsourcing (BPO) Services Market Size by Type (2015-2020) ($ Millions)

Table 33. APAC Business Process Outsourcing (BPO) Services Market Size Market Share by Type (2015-2020)

Table 34. APAC Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) ($ Millions)

Table 35. APAC Business Process Outsourcing (BPO) Services Market Size Market Share by Application (2015-2020)

Table 36. Europe Business Process Outsourcing (BPO) Services Market Size by Countries (2015-2020) ($ Millions)

Table 37. Europe Business Process Outsourcing (BPO) Services Market Size Market Share by Countries (2015-2020)

Table 38. Europe Business Process Outsourcing (BPO) Services Market Size by Type (2015-2020) ($ Millions)

Table 39. Europe Business Process Outsourcing (BPO) Services Market Size Market Share by Type (2015-2020)

Table 40. Europe Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) ($ Millions)

Table 41. Europe Business Process Outsourcing (BPO) Services Market Size Market Share by Application (2015-2020)

Table 42. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Countries (2015-2020) ($ Millions)

Table 43. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size Market Share by Countries (2015-2020)

Table 44. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Type (2015-2020) ($ Millions)

Table 45. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size Market Share by Type (2015-2020)

Table 46. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size by Application (2015-2020) ($ Millions)

Table 47. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size Market Share by Application (2015-2020)

Table 48. Key and Potential Regions of Business Process Outsourcing (BPO) Services

Table 49. Key Application and Potential Industries of Business Process Outsourcing (BPO) Services

Table 50. Key Challenges of Business Process Outsourcing (BPO) Services

Table 51. Key Trends of Business Process Outsourcing (BPO) Services

Table 52. Global Business Process Outsourcing (BPO) Services Market Size Forecast by Regions (2021-2025) ($ Millions)

Table 53. Global Business Process Outsourcing (BPO) Services Market Size Market Share Forecast by Regions

Table 54. Global Business Process Outsourcing (BPO) Services Market Size Forecast by Type (2021-2025) ($ Millions)

Table 55. Global Business Process Outsourcing (BPO) Services Market Size Market Share Forecast by Type (2021-2025)

Table 56. Global Business Process Outsourcing (BPO) Services Market Size Forecast by Application (2021-2025) ($ Millions)

Table 57. Global Business Process Outsourcing (BPO) Services Market Size Market Share Forecast by Application (2021-2025)

Table 58. IBM Corporation (U.S.) Details, Company Total Revenue (in $ million), Head Office, Business Process Outsourcing (BPO) Services Major Market Areas and Its Competitors

Table 59. IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Product Offered

Table 60. IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue and Gross Margin (2018-2020E)

Table 61. IBM Corporation (U.S.) Main Business

Table 62. IBM Corporation (U.S.) Latest Developments

Table 63. Wipro Limited (India) Details, Company Total Revenue (in $ million), Head Office, Business Process Outsourcing (BPO) Services Major Market Areas and Its Competitors

Table 64. Wipro Limited (India) Business Process Outsourcing (BPO) Services Product Offered

Table 65. Wipro Limited (India) Main Business

Table 66. Wipro Limited (India) Business Process Outsourcing (BPO) Services Revenue and Gross Margin (2018-2020E)

Table 67. Wipro Limited (India) Latest Developments

Table 68. Syntel Inc. (U.S.) Details, Company Total Revenue (in $ million), Head Office, Business Process Outsourcing (BPO) Services Major Market Areas and Its Competitors

Table 69. Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Product Offered

Table 70. Syntel Inc. (U.S.) Main Business

Table 71. Syntel Inc. (U.S.) Business Process Outsourcing (BPO) Services Revenue and Gross Margin (2018-2020E)

Table 72. Syntel Inc. (U.S.) Latest Developments

Table 73. Infosys BPO Ltd. (India) Details, Company Total Revenue (in $ million), Head Office, Business Process Outsourcing (BPO) Services Major Market Areas and Its Competitors

Table 74. Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Product Offered

Table 75. Infosys BPO Ltd. (India) Main Business

Table 76. Infosys BPO Ltd. (India) Business Process Outsourcing (BPO) Services Revenue and Gross Margin (2018-2020E)

Table 77. Infosys BPO Ltd. (India) Latest Developments

Table 78. ADP LLC. (U.S.) Details, Company Total Revenue (in $ million), Head Office, Business Process Outsourcing (BPO) Services Major Market Areas and Its Competitors

Table 79. ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Product Offered

Table 80. ADP LLC. (U.S.) Main Business

Table 81. ADP LLC. (U.S.) Business Process Outsourcing (BPO) Services Revenue and Gross Margin (2018-2020E)

Table 82. ADP LLC. (U.S.) Latest Developments

Table 83. Xerox Corporation (U.S.) Details, Company Total Revenue (in $ million), Head Office, Business Process Outsourcing (BPO) Services Major Market Areas and Its Competitors

Table 84. Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Product Offered

Table 85. Xerox Corporation (U.S.) Main Business

Table 86. Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Revenue and Gross Margin (2018-2020E)

Table 87. Xerox Corporation (U.S.) Latest Developments

Table 88. Tata Consultancy Services Limited (India) Details, Company Total Revenue (in $ million), Head Office, Business Process Outsourcing (BPO) Services Major Market Areas and Its Competitors

Table 89. Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Product Offered

Table 90. Tata Consultancy Services Limited (India) Main Business

Table 91. Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Revenue and Gross Margin (2018-2020E)

Table 92. Tata Consultancy Services Limited (India) Latest Developments

Table 93. Accenture PLC (Ireland) Details, Company Total Revenue (in $ million), Head Office, Business Process Outsourcing (BPO) Services Major Market Areas and Its Competitors

Table 94. Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Product Offered

Table 95. Accenture PLC (Ireland) Main Business

Table 96. Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Revenue and Gross Margin (2018-2020E)

Table 97. Accenture PLC (Ireland) Latest Developments

Table 98. Capgemini (France) Details, Company Total Revenue (in $ million), Head Office, Business Process Outsourcing (BPO) Services Major Market Areas and Its Competitors

Table 99. Capgemini (France) Business Process Outsourcing (BPO) Services Product Offered

Table 100. Capgemini (France) Main Business

Table 101. Capgemini (France) Business Process Outsourcing (BPO) Services Revenue and Gross Margin (2018-2020E)

Table 102. Capgemini (France) Latest Developments

Table 103. Aon Hewitt (U.S.) Details, Company Total Revenue (in $ million), Head Office, Business Process Outsourcing (BPO) Services Major Market Areas and Its Competitors

Table 104. Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Product Offered

Table 105. Aon Hewitt (U.S.) Main Business

Table 106. Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Revenue and Gross Margin (2018-2020E)

Table 107. Aon Hewitt (U.S.) Latest Developments

List of Figures

Figure 1. Business Process Outsourcing (BPO) Services Report Years Considered

Figure 2. Market Research Methodology

Figure 3. Global Business Process Outsourcing (BPO) Services Market Size Growth Rate 2015-2025 ($ Millions)

Figure 4. Global Business Process Outsourcing (BPO) Services Market Size Market Share by Type (2015-2020)

Figure 5. Global Customer Services Market Size Growth Rate

Figure 6. Global Finance and Accounting Market Size Growth Rate

Figure 7. Global Human Resources Market Size Growth Rate

Figure 8. Global Procurement Market Size Growth Rate

Figure 9. Global KPO Market Size Growth Rate

Figure 10. Global Others Market Size Growth Rate

Figure 11. Business Process Outsourcing (BPO) Services in BFSI

Figure 12. Global Business Process Outsourcing (BPO) Services Market: BFSI (2015-2020) ($ Millions)

Figure 13. Business Process Outsourcing (BPO) Services in Manufacturing

Figure 14. Global Business Process Outsourcing (BPO) Services Market: Manufacturing (2015-2020) ($ Millions)

Figure 15. Business Process Outsourcing (BPO) Services in Healthcare

Figure 16. Global Business Process Outsourcing (BPO) Services Market: Healthcare (2015-2020) ($ Millions)

Figure 17. Global Healthcare YoY Growth ($ Millions)

Figure 18. Business Process Outsourcing (BPO) Services in Retail

Figure 19. Global Business Process Outsourcing (BPO) Services Market: Retail (2015-2020) ($ Millions)

Figure 20. Global Retail YoY Growth ($ Millions)

Figure 21. Business Process Outsourcing (BPO) Services in IT and Telecommunication

Figure 22. Global Business Process Outsourcing (BPO) Services Market: IT and Telecommunication (2015-2020) ($ Millions)

Figure 23. Global IT and Telecommunication YoY Growth ($ Millions)

Figure 24. Global Business Process Outsourcing (BPO) Services Market Size Market Share by Application in 2019

Figure 25. Global Business Process Outsourcing (BPO) Services Market Size Market Share by Regions 2015-2020

Figure 26. Americas Business Process Outsourcing (BPO) Services Market Size 2015-2020 ($ Millions)

Figure 27. APAC Business Process Outsourcing (BPO) Services Market Size 2015-2020 ($ Millions)

Figure 28. Europe Business Process Outsourcing (BPO) Services Market Size 2015-2020 ($ Millions)

Figure 29. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size 2015-2020 ($ Millions)

Figure 30. Americas Business Process Outsourcing (BPO) Services Market Size Market Share by Countries in 2019

Figure 31. Americas Business Process Outsourcing (BPO) Services Market Size Market Share by Type in 2019

Figure 32. Americas Business Process Outsourcing (BPO) Services Market Size Market Share by Application in 2019

Figure 33. United States Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 34. Canada Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 35. Mexico Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 36. APAC Business Process Outsourcing (BPO) Services Market Size Market Share by Regions in 2019

Figure 37. APAC Business Process Outsourcing (BPO) Services Market Size Market Share by Type in 2019

Figure 38. APAC Business Process Outsourcing (BPO) Services Market Size Market Share by Application in 2019

Figure 39. China Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 40. Japan Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 41. Korea Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 42. Southeast Asia Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 43. India Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 44. Australia Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 45. Europe Business Process Outsourcing (BPO) Services Market Size Market Share by Countries in 2019

Figure 46. Europe Business Process Outsourcing (BPO) Services Market Size Market Share by Type in 2019

Figure 47. Europe Business Process Outsourcing (BPO) Services Market Size Market Share by Application in 2019

Figure 48. Germany Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 49. France Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 50. UK Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 51. Italy Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 52. Russia Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 53. Spain Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 54. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size Market Share by Countries in 2019

Figure 55. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size Market Share by Type in 2019

Figure 56. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size Market Share by Application in 2019

Figure 57. Egypt Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 58. South Africa Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 59. Israel Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 60. Turkey Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 61. GCC Countries Business Process Outsourcing (BPO) Services Market Size Growth 2015-2020 ($ Millions)

Figure 62. Global Business Process Outsourcing (BPO) Services arket Size Forecast (2021-2025) ($ Millions)

Figure 63. Americas Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 64. APAC Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 65. Europe Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 66. Middle East & Africa Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 67. United States Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 68. Canada Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 69. Mexico Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 70. Brazil Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 71. China Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 72. Japan Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 73. Korea Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 74. Southeast Asia Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 75. India Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 76. Australia Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 77. Germany Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 78. France Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 79. UK Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 80. Italy Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 81. Russia Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 82. Spain Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 83. Egypt Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 84. South Africa Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 85. Israel Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 86. Turkey Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)

Figure 87. GCC Countries Business Process Outsourcing (BPO) Services Market Size 2021-2025 ($ Millions)