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Market Overview
The global Chatbots market size is expected to gain market growth in the forecast period of 2020 to 2025, with a CAGR of 19.1% in the forecast period of 2020 to 2025 and will expected to reach USD 2235.7 million by 2025, from USD 1111.1 million in 2019.
The Chatbots market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.
Market segmentation
Chatbots market is split by Type and by Application. For the period 2015-2025, the growth among segments provide accurate calculations and forecasts for revenue by Type and Application. This analysis can help you expand your business by targeting qualified niche markets.
Breakdown by Type, Chatbots market has been segmented into Software, Services, etc.
Breakdown by Application, Chatbots has been segmented into Websites, Contact Centers, Social Media, Mobile Platform, etc.
Regions and Countries Level Analysis
Regional analysis is another highly comprehensive part of the research and analysis study of the global Chatbots market presented in the report. This section sheds light on the sales growth of different regional and country-level Chatbots markets. For the historical and forecast period 2015 to 2025, it provides detailed and accurate country-wise volume analysis and region-wise market size analysis of the global Chatbots market.
For Japan, this report analyses the Japan market by players, Type and Application, for the period 2015-2025.
Competitive Landscape and Chatbots Market Share Analysis
Chatbots competitive landscape provides details by vendors, including company overview, company total revenue, market potential, global presence, Chatbots revenue generated, market share, headquarters, SWOT analysis, product launch. For the period 2015-2020, this study provides the Chatbots revenue and market share for each player covered in this report.
The major players covered in Chatbots are: Artificial Solutions, Speaktoit, eGain Coporation, IBM Watson, CX Company, Naunce Communications, Codebaby, Next IT Corp., Creative Virtual, Customer, etc. Among other players domestic and global, Chatbots market share data is available for global, North America, Europe, Asia, Middle East and Africa and South America separately. Our analysts understand competitive strengths and provide competitive analysis for each competitor separately.
Market segment by players, this report covers
Artificial Solutions
Speaktoit
eGain Coporation
IBM Watson
CX Company
Naunce Communications
Codebaby
Next IT Corp.
Creative Virtual
Customer
Market segment by regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India, Southeast Asia and Australia)
South America (Brazil, Argentina)
MENA (Saudi Arabia, UAE, Turkey and South Africa)
Market segment by Type, covers:
Software
Services
Market segment by Application, can be divided into
Websites
Contact Centers
Social Media
Mobile Platform
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
Table of Contents
1 Market Overview
1.1 Product Overview and Scope of Chatbots
1.2 Classification of Chatbots by Type
1.2.1 Overview: Global Chatbots Revenue by Type: 2015 Versus 2019 Versus 2025
1.2.2 Global Chatbots Revenue Market Share by Type in 2019
1.2.3 Software
1.2.4 Services
1.3 Global Chatbots Market by Application
1.3.1 Overview: Global Chatbots Revenue by Application: 2015 Versus 2019 Versus 2025
1.3.2 Websites
1.3.3 Contact Centers
1.3.4 Social Media
1.3.5 Mobile Platform
1.4 Global Chatbots Market Size and Forecast (2015-2025)
1.5 Global Chatbots Market Size by Regions: 2015 VS 2019 VS 2025
1.6 Global Chatbots Market Size by Regions (2015-2020)
1.7 Global Chatbots Market Size and Forecast by Regions (2020-2025)
1.7.1 North America Chatbots Status and Prospect (2015-2025)
1.7.2 Europe Chatbots Status and Prospect (2015-2025)
1.7.3 Asia Chatbots Status and Prospect (2015-2025)
1.7.4 South America Chatbots Status and Prospect (2015-2025)
1.7.5 Middle East & Africa Chatbots Status and Prospect (2015-2025)
2 Company Profiles
2.1 Artificial Solutions
2.1.1 Artificial Solutions Details
2.1.2 Artificial Solutions Major Business and Total Revenue (Financial Highlights) Analysis
2.1.3 Artificial Solutions SWOT Analysis
2.1.4 Artificial Solutions Product and Services
2.1.5 Artificial Solutions Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.2 Speaktoit
2.2.1 Speaktoit Details
2.2.2 Speaktoit Major Business and Total Revenue (Financial Highlights) Analysis
2.2.3 Speaktoit SWOT Analysis
2.2.4 Speaktoit Product and Services
2.2.5 Speaktoit Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.3 eGain Coporation
2.3.1 eGain Coporation Details
2.3.2 eGain Coporation Major Business and Total Revenue (Financial Highlights) Analysis
2.3.3 eGain Coporation SWOT Analysis
2.3.4 eGain Coporation Product and Services
2.3.5 eGain Coporation Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.4 IBM Watson
2.4.1 IBM Watson Details
2.4.2 IBM Watson Major Business and Total Revenue (Financial Highlights) Analysis
2.4.3 IBM Watson SWOT Analysis
2.4.4 IBM Watson Product and Services
2.4.5 IBM Watson Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.5 CX Company
2.5.1 CX Company Details
2.5.2 CX Company Major Business and Total Revenue (Financial Highlights) Analysis
2.5.3 CX Company SWOT Analysis
2.5.4 CX Company Product and Services
2.5.5 CX Company Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.6 Naunce Communications
2.6.1 Naunce Communications Details
2.6.2 Naunce Communications Major Business and Total Revenue (Financial Highlights) Analysis
2.6.3 Naunce Communications SWOT Analysis
2.6.4 Naunce Communications Product and Services
2.6.5 Naunce Communications Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.7 Codebaby
2.7.1 Codebaby Details
2.7.2 Codebaby Major Business and Total Revenue (Financial Highlights) Analysis
2.7.3 Codebaby SWOT Analysis
2.7.4 Codebaby Product and Services
2.7.5 Codebaby Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.8 Next IT Corp.
2.8.1 Next IT Corp. Details
2.8.2 Next IT Corp. Major Business and Total Revenue (Financial Highlights) Analysis
2.8.3 Next IT Corp. SWOT Analysis
2.8.4 Next IT Corp. Product and Services
2.8.5 Next IT Corp. Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.9 Creative Virtual
2.9.1 Creative Virtual Details
2.9.2 Creative Virtual Major Business and Total Revenue (Financial Highlights) Analysis
2.9.3 Creative Virtual SWOT Analysis
2.9.4 Creative Virtual Product and Services
2.9.5 Creative Virtual Chatbots Revenue, Gross Margin and Market Share (2018-2019)
2.10 Customer
2.10.1 Customer Details
2.10.2 Customer Major Business and Total Revenue (Financial Highlights) Analysis
2.10.3 Customer SWOT Analysis
2.10.4 Customer Product and Services
2.10.5 Customer Chatbots Revenue, Gross Margin and Market Share (2018-2019)
3 Market Competition, by Players
3.1 Global Chatbots Market Size by Players (2015-2020)
3.2 Japan Chatbots Market Size by Players (2015-2020)
3.3 Market Concentration Rate
3.3.1 Top 5 Chatbots Players Market Share
3.3.2 Top 10 Chatbots Players Market Share
4 North America Market Size and Forecast by Countries
4.1 North America Chatbots Market Size by Countries (2015-2020)
4.2 North America Chatbots Market Size and Forecast by Countries (2015-2026)
4.3 United States Chatbots Market Size and Forecast (2015-2025)
4.4 Canada Chatbots Market Size and Forecast (2015-2025)
4.5 Mexico Chatbots Market Size and Forecast (2015-2025)
5 Europe Market Size and Forecast by Countries
5.1 Europe Chatbots Market Size by Countries (2015-2020)
5.2 Europe Chatbots Market Size and Forecast by Countries (2015-2026)
5.3 Germany Chatbots Market Size and Forecast (2015-2025)
5.4 France Chatbots Market Size and Forecast (2015-2025)
5.5 UK Chatbots Market Size and Forecast (2015-2025)
5.6 Russia Chatbots Market Size and Forecast (2015-2025)
5.7 Italy Chatbots Market Size and Forecast (2015-2025)
6 Asia-Pacific Market Size and Forecast by Countries
6.1 Asia-Pacific Chatbots Market Size by Regions (2015-2020)
6.2 Asia-Pacific Chatbots Market Size and Forecast by Regions (2015-2026)
6.3 China Chatbots Market Size and Forecast (2015-2025)
6.4 Japan Chatbots Market Size and Forecast (2015-2025)
6.5 Korea Chatbots Market Size and Forecast (2015-2025)
6.6 India Chatbots Market Size and Forecast (2015-2025)
6.7 Southeast Asia Chatbots Market Size and Forecast (2015-2025)
7 South America Market Size and Forecast by Countries
7.1 South America Chatbots Market Size by Countries (2015-2020)
7.2 South America Chatbots Market Size and Forecast by Countries (2015-2026)
7.3 Brazil Chatbots Market Size and Forecast (2015-2025)
7.4 Argentina Chatbots Market Size and Forecast (2015-2025)
8 Middle East & Africa Market Size and Forecast by Countries
8.1 Middle East & Africa Chatbots Revenue by Regions (2015-2020)
8.2 Middle East & Africa Chatbots Market Size and Forecast by Countries (2015-2026)
8.3 Saudi Arabia Chatbots Market Size and Forecast (2015-2025)
8.4 UAE Chatbots Market Size and Forecast (2015-2025)
8.5 Egypt Chatbots Market Size and Forecast (2015-2025)
8.6 South Africa Chatbots Market Size and Forecast (2015-2025)
9 Market Size Segment by Type
9.1 Global Chatbots Market Size and Forecast by Type (2015-2025)
9.1.1 Global Chatbots Market Size by Type (2015-2020)
9.1.2 Global Chatbots Market Size Forecast by Type (2020-2025)
9.2 Japan Chatbots Market Size and Forecast by Type (2015-2025)
9.2.1 Japan Chatbots Market Size by Type (2015-2020)
9.2.2 Japan Chatbots Market Size Forecast by Type (2020-2025)
10 Market Size Segment by Application
10.1 Global Chatbots Market Size and Forecast by Application (2015-2025)
10.1.1 Global Chatbots Market Size by Application (2015-2020)
10.1.2 Global Chatbots Market Size Forecast by Application (2020-2025)
10.2 Japan Chatbots Market Size and Forecast by Application (2015-2025)
10.2.1 Japan Chatbots Market Size by Application (2015-2020)
10.2.2 Japan Chatbots Market Size Forecast by Application (2020-2025)
11 Research Findings and Conclusion
12 Appendix
12.1 Methodology
12.2 Data Source
12.3 Disclaimer
12.4 About US
List of Tables
Table 1. Global Chatbots Revenue (USD Million) by Type: 2015 Versus 2019 Versus 2025
Table 2. Breakdown of Chatbots by Company Type (Tier 1, Tier 2 and Tier 3)
Table 3. Global Chatbots Revenue (USD Million) by Application: 2015 Versus 2019 Versus 2025
Table 4. Global Market Chatbots Market Size (USD Million) Comparison by Regions (2020-2025)
Table 5. Global Chatbots Revenue (USD Million) by Regions (2015-2020)
Table 6. Global Chatbots Revenue Share by Regions (2015-2020)
Table 7. Global Chatbots Revenue (USD Million) by Regions (2020-2025)
Table 8. Global Chatbots Revenue Market Share by Regions (2020-2025)
Table 9. Artificial Solutions Corporate Information, Location and Competitors
Table 10. Artificial Solutions Major Business
Table 11. Artificial Solutions Chatbots Total Revenue (USD Million) (2017-2018)
Table 12. Artificial Solutions SWOT Analysis
Table 13. Artificial Solutions Chatbots Product and Solutions
Table 14. Artificial Solutions Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 15. Speaktoit Corporate Information, Location and Competitors
Table 16. Speaktoit Major Business
Table 17. Speaktoit Chatbots Total Revenue (USD Million) (2018-2019)
Table 18. Speaktoit SWOT Analysis
Table 19. Speaktoit Chatbots Product and Solutions
Table 20. Speaktoit Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 21. eGain Coporation Corporate Information, Location and Competitors
Table 22. eGain Coporation Major Business
Table 23. eGain Coporation Chatbots Total Revenue (USD Million) (2017-2018)
Table 24. eGain Coporation SWOT Analysis
Table 25. eGain Coporation Chatbots Product and Solutions
Table 26. eGain Coporation Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 27. IBM Watson Corporate Information, Location and Competitors
Table 28. IBM Watson Major Business
Table 29. IBM Watson Chatbots Total Revenue (USD Million) (2017-2018)
Table 30. IBM Watson SWOT Analysis
Table 31. IBM Watson Chatbots Product and Solutions
Table 32. IBM Watson Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 33. CX Company Corporate Information, Location and Competitors
Table 34. CX Company Major Business
Table 35. CX Company Chatbots Total Revenue (USD Million) (2017-2018)
Table 36. CX Company SWOT Analysis
Table 37. CX Company Chatbots Product and Solutions
Table 38. CX Company Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 39. Naunce Communications Corporate Information, Location and Competitors
Table 40. Naunce Communications Major Business
Table 41. Naunce Communications Chatbots Total Revenue (USD Million) (2017-2018)
Table 42. Naunce Communications SWOT Analysis
Table 43. Naunce Communications Chatbots Product and Solutions
Table 44. Naunce Communications Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 45. Codebaby Corporate Information, Location and Competitors
Table 46. Codebaby Major Business
Table 47. Codebaby Chatbots Total Revenue (USD Million) (2017-2018)
Table 48. Codebaby SWOT Analysis
Table 49. Codebaby Chatbots Product and Solutions
Table 50. Codebaby Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 51. Next IT Corp. Corporate Information, Location and Competitors
Table 52. Next IT Corp. Major Business
Table 53. Next IT Corp. Chatbots Total Revenue (USD Million) (2017-2018)
Table 54. Next IT Corp. SWOT Analysis
Table 55. Next IT Corp. Chatbots Product and Solutions
Table 56. Next IT Corp. Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 57. Creative Virtual Corporate Information, Location and Competitors
Table 58. Creative Virtual Major Business
Table 59. Creative Virtual Chatbots Total Revenue (USD Million) (2017-2018)
Table 60. Creative Virtual SWOT Analysis
Table 61. Creative Virtual Chatbots Product and Solutions
Table 62. Creative Virtual Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 63. Customer Corporate Information, Location and Competitors
Table 64. Customer Major Business
Table 65. Customer Chatbots Total Revenue (USD Million) (2017-2018)
Table 66. Customer SWOT Analysis
Table 67. Customer Chatbots Product and Solutions
Table 68. Customer Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 69. Global Chatbots Revenue (USD Million) by Players (2015-2020)
Table 70. Global Chatbots Revenue Share by Players (2015-2020)
Table 71. Key Players Chatbots Revenue (USD Million) in Japan (2015-2020)
Table 72. Key Players Chatbots Revenue Share in Japan (2015-2020)
Table 73. North America Chatbots Revenue (USD Million) by Countries (2015-2020)
Table 74. North America Chatbots Revenue Market Share by Countries (2015-2020)
Table 75. North America Chatbots Revenue (USD Million) by Countries (2020-2026)
Table 76. North America Chatbots Revenue Market Share by Countries (2020-2026)
Table 77. Europe Chatbots Revenue (USD Million) by Countries (2015-2020)
Table 78. Europe Chatbots Revenue Market Share by Countries (2015-2020)
Table 79. Europe Chatbots Revenue (USD Million) by Countries (2020-2026)
Table 80. Europe Chatbots Revenue Market Share by Countries (2020-2026)
Table 81. Asia-Pacific Chatbots Revenue (USD Million) by Countries (2015-2020)
Table 82. Asia-Pacific Chatbots Revenue Market Share by Countries (2015-2020)
Table 83. Asia-Pacific Chatbots Revenue (USD Million) by Countries (2020-2026)
Table 84. Asia-Pacific Chatbots Revenue Market Share by Countries (2020-2026)
Table 85. South America Chatbots Revenue (USD Million) by Countries (2015-2020)
Table 86. South America Chatbots Revenue Market Share by Countries (2015-2020)
Table 87. South America Chatbots Revenue (USD Million) by Countries (2020-2026)
Table 88. South America Chatbots Revenue Market Share by Countries (2020-2026)
Table 89. Middle East & Africa Chatbots Revenue (USD Million) by Countries (2015-2020)
Table 90. Middle East & Africa Chatbots Revenue Market Share by Countries (2015-2020)
Table 91. Middle East & Africa Chatbots Revenue (USD Million) by Countries (2020-2026)
Table 92. Middle East & Africa Chatbots Revenue Market Share by Countries (2020-2026)
Table 93. Global Chatbots Revenue (USD Million) by Type (2015-2020)
Table 94. Global Chatbots Revenue Share by Type (2015-2020)
Table 95. Global Chatbots Revenue Forecast by Type (2020-2025)
Table 96. Global Chatbots Market Share Forecast by Type (2020-2025)
Table 97. Japan Chatbots Revenue (USD Million) by Type (2015-2020)
Table 98. Japan Chatbots Revenue Share by Type (2015-2020)
Table 99. Japan Chatbots Revenue Forecast by Type (2020-2025)
Table 100. Japan Chatbots Market Share Forecast by Type (2020-2025)
Table 101. Global Chatbots Revenue (USD Million) by Application (2015-2020)
Table 102. Global Chatbots Revenue Share by Application (2015-2020)
Table 103. Global Chatbots Revenue Forecast by Application (2020-2025)
Table 104. Global Chatbots Market Share Forecast by Application (2020-2025)
Table 105. Japan Chatbots Revenue (USD Million) by Application (2015-2020)
Table 106. Japan Chatbots Revenue Share by Application (2015-2020)
Table 107. Japan Chatbots Revenue Forecast by Application (2020-2025)
Table 108. Japan Chatbots Market Share Forecast by Application (2020-2025)
List of Figures
Figure 1. Chatbots Picture
Figure 2. Global Chatbots Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
Figure 3. Global Chatbots Revenue Market Share by Type in 2019
Figure 4. Software Picture
Figure 5. Services Picture
Figure 6. Chatbots Revenue Market Share by Application in 2019
Figure 7. Websites Picture
Figure 8. Contact Centers Picture
Figure 9. Social Media Picture
Figure 10. Mobile Platform Picture
Figure 11. Global Chatbots Revenue and Growth Rate (2015-2025) (USD Million)
Figure 12. Global Chatbots Market Size Share by Regions (2015-2025)
Figure 13. Global Chatbots Market Size Share by Regions in 2019
Figure 14. Global Chatbots Revenue Market Share by Regions (2020-2025)
Figure 15. North America Chatbots Revenue (USD Million) and Growth Rate (2015-2025)
Figure 16. Europe Chatbots Revenue (USD Million) and Growth Rate (2015-2025)
Figure 17. Asia-Pacific Chatbots Revenue (USD Million) and Growth Rate (2015-2025)
Figure 18. South America Chatbots Revenue (USD Million) and Growth Rate (2015-2025)
Figure 19. Middle East & Africa Chatbots Revenue (USD Million) and Growth Rate (2015-2025)
Figure 20. Global Chatbots Revenue Share by Players in 2019
Figure 21. Global Top 5 Players Chatbots Revenue Market Share in 2019
Figure 22. Top 10 Players Chatbots Revenue Market Share in Global Market in 2019
Figure 23. Global Chatbots Market Size (USD Million) by Type (2015-2025)
Figure 24. Global Chatbots Market Size Share by Application (2015-2025)
Figure 25. North America Chatbots Market Size Share by Countries (2015-2025)
Figure 26. North America Chatbots Market Size Share by Countries in 2019
Figure 27. United States Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 28. Canada Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 29. Mexico Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 30. Europe Chatbots Market Size Share by Countries (2015-2025)
Figure 31. Europe Chatbots Market Size Share by Countries in 2019
Figure 32. Germany Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 33. France Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 34. Russia Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 35. Italy Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 36. Spain Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 37. UK Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 38. Asia Chatbots Market Size Share by Countries (2015-2025)
Figure 39. Asia Chatbots Market Size Share by Countries in 2019
Figure 40. China Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 41. Japan Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 42. Korea Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 43. India Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 44. Southeast Asia Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 45. South America Chatbots Market Size Share by Countries (2015-2025)
Figure 46. South America Chatbots Market Size Share by Countries in 2019
Figure 47. Brazil Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 48. Argentina Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 49. Middle East & Africa Chatbots Market Size Share by Countries (2015-2025)
Figure 50. Middle East & Africa Chatbots Market Size Share by Countries in 2019
Figure 51. Saudi Arabia Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 52. UAE Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 53. Egypt Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 54. South Africa Chatbots Market Size (USD Million) and Forecast (2015-2025)
Figure 55. Global Chatbots Revenue Share by Type (2015-2020)
Figure 56. Japan Chatbots Revenue Share by Type (2015-2020)
Figure 57. Global Chatbots Revenue Share by Application (2015-2020)
Figure 58. Japan Chatbots Revenue Share by Application (2015-2020)
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