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As the global economy mends, the 2021 growth of IT Service Management (ITSM) Software will have significant change from previous year. According to our latest study, the global IT Service Management (ITSM) Software market size is USD million in 2022 from USD 2829 million in 2021, with a change of % between 2021 and 2022. The global IT Service Management (ITSM) Software market size will reach USD 5319.5 million in 2028, growing at a CAGR of 9.4% over the analysis period.
The United States IT Service Management (ITSM) Software market is expected at value of US$ million in 2021 and grow at approximately % CAGR during review period. China constitutes a % market for the global IT Service Management (ITSM) Software market, reaching US$ million by the year 2028. As for the Europe IT Service Management (ITSM) Software landscape, Germany is projected to reach US$ million by 2028 trailing a CAGR of % over the forecast period. In APAC, the growth rates of other notable markets (Japan and South Korea) are projected to be at % and % respectively for the next 5-year period.
Global main IT Service Management (ITSM) Software players cover ServiceNow, Atlassian, Ivanti (HEAT Software), and IBM, etc. In terms of revenue, the global largest two companies occupy a share nearly % in 2021.
This report presents a comprehensive overview, market shares, and growth opportunities of IT Service Management (ITSM) Software market by product type, application, key players and key regions and countries.
Segmentation by type: breakdown data from 2017 to 2022 in Section 2.3; and forecast to 2028 in section 10.7.
Cloud-Based
On-Premises
Segmentation by application: breakdown data from 2017 to 2022, in Section 2.4; and forecast to 2028 in section 10.8.
SMEs
Large Enterprises
This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report: Breakdown data in in Chapter 3.
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo Software
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
2 Executive Summary
2.1 World Market Overview
2.1.1 Global IT Service Management (ITSM) Software Market Size 2017-2028
2.1.2 IT Service Management (ITSM) Software Market Size CAGR by Region 2017 VS 2022 VS 2028
2.2 IT Service Management (ITSM) Software Segment by Type
2.2.1 Cloud-Based
2.2.2 On-Premises
2.3 IT Service Management (ITSM) Software Market Size by Type
2.3.1 IT Service Management (ITSM) Software Market Size CAGR by Type (2017 VS 2022 VS 2028)
2.3.2 Global IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
2.4 IT Service Management (ITSM) Software Segment by Application
2.4.1 SMEs
2.4.2 Large Enterprises
2.5 IT Service Management (ITSM) Software Market Size by Application
2.5.1 IT Service Management (ITSM) Software Market Size CAGR by Application (2017 VS 2022 VS 2028)
2.5.2 Global IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
3 IT Service Management (ITSM) Software Market Size by Player
3.1 IT Service Management (ITSM) Software Market Size Market Share by Players
3.1.1 Global IT Service Management (ITSM) Software Revenue by Players (2020-2022)
3.1.2 Global IT Service Management (ITSM) Software Revenue Market Share by Players (2020-2022)
3.2 Global IT Service Management (ITSM) Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 IT Service Management (ITSM) Software by Regions
4.1 IT Service Management (ITSM) Software Market Size by Regions (2017-2022)
4.2 Americas IT Service Management (ITSM) Software Market Size Growth (2017-2022)
4.3 APAC IT Service Management (ITSM) Software Market Size Growth (2017-2022)
4.4 Europe IT Service Management (ITSM) Software Market Size Growth (2017-2022)
4.5 Middle East & Africa IT Service Management (ITSM) Software Market Size Growth (2017-2022)
5 Americas
5.1 Americas IT Service Management (ITSM) Software Market Size by Country (2017-2022)
5.2 Americas IT Service Management (ITSM) Software Market Size by Type (2017-2022)
5.3 Americas IT Service Management (ITSM) Software Market Size by Application (2017-2022)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC IT Service Management (ITSM) Software Market Size by Region (2017-2022)
6.2 APAC IT Service Management (ITSM) Software Market Size by Type (2017-2022)
6.3 APAC IT Service Management (ITSM) Software Market Size by Application (2017-2022)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe IT Service Management (ITSM) Software by Country (2017-2022)
7.2 Europe IT Service Management (ITSM) Software Market Size by Type (2017-2022)
7.3 Europe IT Service Management (ITSM) Software Market Size by Application (2017-2022)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa IT Service Management (ITSM) Software by Region (2017-2022)
8.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2017-2022)
8.3 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2017-2022)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global IT Service Management (ITSM) Software Market Forecast
10.1 Global IT Service Management (ITSM) Software Forecast by Regions (2023-2028)
10.1.1 Global IT Service Management (ITSM) Software Forecast by Regions (2023-2028)
10.1.2 Americas IT Service Management (ITSM) Software Forecast
10.1.3 APAC IT Service Management (ITSM) Software Forecast
10.1.4 Europe IT Service Management (ITSM) Software Forecast
10.1.5 Middle East & Africa IT Service Management (ITSM) Software Forecast
10.2 Americas IT Service Management (ITSM) Software Forecast by Country (2023-2028)
10.2.1 United States IT Service Management (ITSM) Software Market Forecast
10.2.2 Canada IT Service Management (ITSM) Software Market Forecast
10.2.3 Mexico IT Service Management (ITSM) Software Market Forecast
10.2.4 Brazil IT Service Management (ITSM) Software Market Forecast
10.3 APAC IT Service Management (ITSM) Software Forecast by Region (2023-2028)
10.3.1 China IT Service Management (ITSM) Software Market Forecast
10.3.2 Japan IT Service Management (ITSM) Software Market Forecast
10.3.3 Korea IT Service Management (ITSM) Software Market Forecast
10.3.4 Southeast Asia IT Service Management (ITSM) Software Market Forecast
10.3.5 India IT Service Management (ITSM) Software Market Forecast
10.3.6 Australia IT Service Management (ITSM) Software Market Forecast
10.4 Europe IT Service Management (ITSM) Software Forecast by Country (2023-2028)
10.4.1 Germany IT Service Management (ITSM) Software Market Forecast
10.4.2 France IT Service Management (ITSM) Software Market Forecast
10.4.3 UK IT Service Management (ITSM) Software Market Forecast
10.4.4 Italy IT Service Management (ITSM) Software Market Forecast
10.4.5 Russia IT Service Management (ITSM) Software Market Forecast
10.5 Middle East & Africa IT Service Management (ITSM) Software Forecast by Region (2023-2028)
10.5.1 Egypt IT Service Management (ITSM) Software Market Forecast
10.5.2 South Africa IT Service Management (ITSM) Software Market Forecast
10.5.3 Israel IT Service Management (ITSM) Software Market Forecast
10.5.4 Turkey IT Service Management (ITSM) Software Market Forecast
10.5.5 GCC Countries IT Service Management (ITSM) Software Market Forecast
10.6 Global IT Service Management (ITSM) Software Forecast by Type (2023-2028)
10.7 Global IT Service Management (ITSM) Software Forecast by Application (2023-2028)
11 Key Players Analysis
11.1 ServiceNow
11.1.1 ServiceNow Company Information
11.1.2 ServiceNow IT Service Management (ITSM) Software Product Offered
11.1.3 ServiceNow IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.1.4 ServiceNow Main Business Overview
11.1.5 ServiceNow Latest Developments
11.2 Atlassian
11.2.1 Atlassian Company Information
11.2.2 Atlassian IT Service Management (ITSM) Software Product Offered
11.2.3 Atlassian IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.2.4 Atlassian Main Business Overview
11.2.5 Atlassian Latest Developments
11.3 Ivanti (HEAT Software)
11.3.1 Ivanti (HEAT Software) Company Information
11.3.2 Ivanti (HEAT Software) IT Service Management (ITSM) Software Product Offered
11.3.3 Ivanti (HEAT Software) IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.3.4 Ivanti (HEAT Software) Main Business Overview
11.3.5 Ivanti (HEAT Software) Latest Developments
11.4 IBM
11.4.1 IBM Company Information
11.4.2 IBM IT Service Management (ITSM) Software Product Offered
11.4.3 IBM IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.4.4 IBM Main Business Overview
11.4.5 IBM Latest Developments
11.5 CA Technologies
11.5.1 CA Technologies Company Information
11.5.2 CA Technologies IT Service Management (ITSM) Software Product Offered
11.5.3 CA Technologies IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.5.4 CA Technologies Main Business Overview
11.5.5 CA Technologies Latest Developments
11.6 BMC Software
11.6.1 BMC Software Company Information
11.6.2 BMC Software IT Service Management (ITSM) Software Product Offered
11.6.3 BMC Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.6.4 BMC Software Main Business Overview
11.6.5 BMC Software Latest Developments
11.7 ASG Software
11.7.1 ASG Software Company Information
11.7.2 ASG Software IT Service Management (ITSM) Software Product Offered
11.7.3 ASG Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.7.4 ASG Software Main Business Overview
11.7.5 ASG Software Latest Developments
11.8 Axios Systems
11.8.1 Axios Systems Company Information
11.8.2 Axios Systems IT Service Management (ITSM) Software Product Offered
11.8.3 Axios Systems IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.8.4 Axios Systems Main Business Overview
11.8.5 Axios Systems Latest Developments
11.9 SAP
11.9.1 SAP Company Information
11.9.2 SAP IT Service Management (ITSM) Software Product Offered
11.9.3 SAP IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.9.4 SAP Main Business Overview
11.9.5 SAP Latest Developments
11.10 Cherwell Software
11.10.1 Cherwell Software Company Information
11.10.2 Cherwell Software IT Service Management (ITSM) Software Product Offered
11.10.3 Cherwell Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.10.4 Cherwell Software Main Business Overview
11.10.5 Cherwell Software Latest Developments
11. Micro Focus (Formerly HPE)
11.11.1 Micro Focus (Formerly HPE) Company Information
11.11.2 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Product Offered
11.11.3 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.11.4 Micro Focus (Formerly HPE) Main Business Overview
11.11.5 Micro Focus (Formerly HPE) Latest Developments
11.12 Freshworks
11.12.1 Freshworks Company Information
11.12.2 Freshworks IT Service Management (ITSM) Software Product Offered
11.12.3 Freshworks IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.12.4 Freshworks Main Business Overview
11.12.5 Freshworks Latest Developments
11.13 Ultimo Software
11.13.1 Ultimo Software Company Information
11.13.2 Ultimo Software IT Service Management (ITSM) Software Product Offered
11.13.3 Ultimo Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.13.4 Ultimo Software Main Business Overview
11.13.5 Ultimo Software Latest Developments
11.14 Epicor
11.14.1 Epicor Company Information
11.14.2 Epicor IT Service Management (ITSM) Software Product Offered
11.14.3 Epicor IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.14.4 Epicor Main Business Overview
11.14.5 Epicor Latest Developments
11.15 TOPdesk
11.15.1 TOPdesk Company Information
11.15.2 TOPdesk IT Service Management (ITSM) Software Product Offered
11.15.3 TOPdesk IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.15.4 TOPdesk Main Business Overview
11.15.5 TOPdesk Latest Developments
11.16 Samanage
11.16.1 Samanage Company Information
11.16.2 Samanage IT Service Management (ITSM) Software Product Offered
11.16.3 Samanage IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.16.4 Samanage Main Business Overview
11.16.5 Samanage Latest Developments
11.17 Agiloft Service
11.17.1 Agiloft Service Company Information
11.17.2 Agiloft Service IT Service Management (ITSM) Software Product Offered
11.17.3 Agiloft Service IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.17.4 Agiloft Service Main Business Overview
11.17.5 Agiloft Service Latest Developments
11.18 Symantec
11.18.1 Symantec Company Information
11.18.2 Symantec IT Service Management (ITSM) Software Product Offered
11.18.3 Symantec IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.18.4 Symantec Main Business Overview
11.18.5 Symantec Latest Developments
11.19 SysAid
11.19.1 SysAid Company Information
11.19.2 SysAid IT Service Management (ITSM) Software Product Offered
11.19.3 SysAid IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.19.4 SysAid Main Business Overview
11.19.5 SysAid Latest Developments
11.20 SolarWinds
11.20.1 SolarWinds Company Information
11.20.2 SolarWinds IT Service Management (ITSM) Software Product Offered
11.20.3 SolarWinds IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.20.4 SolarWinds Main Business Overview
11.20.5 SolarWinds Latest Developments
11.21 Autotask
11.21.1 Autotask Company Information
11.21.2 Autotask IT Service Management (ITSM) Software Product Offered
11.21.3 Autotask IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2020-2022)
11.21.4 Autotask Main Business Overview
11.21.5 Autotask Latest Developments
12 Research Findings and Conclusion
List of Tables
Table 1. IT Service Management (ITSM) Software Market Size CAGR by Region (2017 VS 2022 VS 2028) & ($ Millions)
Table 2. Major Players of Cloud-Based
Table 3. Major Players of On-Premises
Table 4. IT Service Management (ITSM) Software Market Size CAGR by Type (2017 VS 2022 VS 2028) & ($ Millions)
Table 5. Global IT Service Management (ITSM) Software Market Size by Type (2017-2022) & ($ Millions)
Table 6. Global IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
Table 7. IT Service Management (ITSM) Software Market Size CAGR by Application (2017 VS 2022 VS 2028) & ($ Millions)
Table 8. Global IT Service Management (ITSM) Software Market Size by Application (2017-2022) & ($ Millions)
Table 9. Global IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
Table 10. Global IT Service Management (ITSM) Software Revenue by Players (2020-2022) & ($ Millions)
Table 11. Global IT Service Management (ITSM) Software Revenue Market Share by Player (2020-2022)
Table 12. IT Service Management (ITSM) Software Key Players Head office and Products Offered
Table 13. IT Service Management (ITSM) Software Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
Table 14. New Products and Potential Entrants
Table 15. Mergers & Acquisitions, Expansion
Table 16. Global IT Service Management (ITSM) Software Market Size by Regions 2017-2022 & ($ Millions)
Table 17. Global IT Service Management (ITSM) Software Market Size Market Share by Regions (2017-2022)
Table 18. Americas IT Service Management (ITSM) Software Market Size by Country (2017-2022) & ($ Millions)
Table 19. Americas IT Service Management (ITSM) Software Market Size Market Share by Country (2017-2022)
Table 20. Americas IT Service Management (ITSM) Software Market Size by Type (2017-2022) & ($ Millions)
Table 21. Americas IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
Table 22. Americas IT Service Management (ITSM) Software Market Size by Application (2017-2022) & ($ Millions)
Table 23. Americas IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
Table 24. APAC IT Service Management (ITSM) Software Market Size by Region (2017-2022) & ($ Millions)
Table 25. APAC IT Service Management (ITSM) Software Market Size Market Share by Region (2017-2022)
Table 26. APAC IT Service Management (ITSM) Software Market Size by Type (2017-2022) & ($ Millions)
Table 27. APAC IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
Table 28. APAC IT Service Management (ITSM) Software Market Size by Application (2017-2022) & ($ Millions)
Table 29. APAC IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
Table 30. Europe IT Service Management (ITSM) Software Market Size by Country (2017-2022) & ($ Millions)
Table 31. Europe IT Service Management (ITSM) Software Market Size Market Share by Country (2017-2022)
Table 32. Europe IT Service Management (ITSM) Software Market Size by Type (2017-2022) & ($ Millions)
Table 33. Europe IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
Table 34. Europe IT Service Management (ITSM) Software Market Size by Application (2017-2022) & ($ Millions)
Table 35. Europe IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
Table 36. Middle East & Africa IT Service Management (ITSM) Software Market Size by Region (2017-2022) & ($ Millions)
Table 37. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Region (2017-2022)
Table 38. Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2017-2022) & ($ Millions)
Table 39. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2022)
Table 40. Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2017-2022) & ($ Millions)
Table 41. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2022)
Table 42. Key Market Drivers & Growth Opportunities of IT Service Management (ITSM) Software
Table 43. Key Market Challenges & Risks of IT Service Management (ITSM) Software
Table 44. Key Industry Trends of IT Service Management (ITSM) Software
Table 45. Global IT Service Management (ITSM) Software Market Size Forecast by Regions (2023-2028) & ($ Millions)
Table 46. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Regions (2023-2028)
Table 47. Global IT Service Management (ITSM) Software Market Size Forecast by Type (2023-2028) & ($ Millions)
Table 48. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Type (2023-2028)
Table 49. Global IT Service Management (ITSM) Software Market Size Forecast by Application (2023-2028) & ($ Millions)
Table 50. Global IT Service Management (ITSM) Software Market Size Market Share Forecast by Application (2023-2028)
Table 51. ServiceNow Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 52. ServiceNow IT Service Management (ITSM) Software Product Offered
Table 53. ServiceNow IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 54. ServiceNow Main Business
Table 55. ServiceNow Latest Developments
Table 56. Atlassian Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 57. Atlassian IT Service Management (ITSM) Software Product Offered
Table 58. Atlassian Main Business
Table 59. Atlassian IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 60. Atlassian Latest Developments
Table 61. Ivanti (HEAT Software) Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 62. Ivanti (HEAT Software) IT Service Management (ITSM) Software Product Offered
Table 63. Ivanti (HEAT Software) Main Business
Table 64. Ivanti (HEAT Software) IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 65. Ivanti (HEAT Software) Latest Developments
Table 66. IBM Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 67. IBM IT Service Management (ITSM) Software Product Offered
Table 68. IBM Main Business
Table 69. IBM IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 70. IBM Latest Developments
Table 71. CA Technologies Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 72. CA Technologies IT Service Management (ITSM) Software Product Offered
Table 73. CA Technologies Main Business
Table 74. CA Technologies IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 75. CA Technologies Latest Developments
Table 76. BMC Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 77. BMC Software IT Service Management (ITSM) Software Product Offered
Table 78. BMC Software Main Business
Table 79. BMC Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 80. BMC Software Latest Developments
Table 81. ASG Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 82. ASG Software IT Service Management (ITSM) Software Product Offered
Table 83. ASG Software Main Business
Table 84. ASG Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 85. ASG Software Latest Developments
Table 86. Axios Systems Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 87. Axios Systems IT Service Management (ITSM) Software Product Offered
Table 88. Axios Systems Main Business
Table 89. Axios Systems IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 90. Axios Systems Latest Developments
Table 91. SAP Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 92. SAP IT Service Management (ITSM) Software Product Offered
Table 93. SAP Main Business
Table 94. SAP IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 95. SAP Latest Developments
Table 96. Cherwell Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 97. Cherwell Software IT Service Management (ITSM) Software Product Offered
Table 98. Cherwell Software Main Business
Table 99. Cherwell Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 100. Cherwell Software Latest Developments
Table 101. Micro Focus (Formerly HPE) Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 102. Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Product Offered
Table 103. Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 104. Micro Focus (Formerly HPE) Main Business
Table 105. Micro Focus (Formerly HPE) Latest Developments
Table 106. Freshworks Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 107. Freshworks IT Service Management (ITSM) Software Product Offered
Table 108. Freshworks Main Business
Table 109. Freshworks IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 110. Freshworks Latest Developments
Table 111. Ultimo Software Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 112. Ultimo Software IT Service Management (ITSM) Software Product Offered
Table 113. Ultimo Software Main Business
Table 114. Ultimo Software IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 115. Ultimo Software Latest Developments
Table 116. Epicor Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 117. Epicor IT Service Management (ITSM) Software Product Offered
Table 118. Epicor Main Business
Table 119. Epicor IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 120. Epicor Latest Developments
Table 121. TOPdesk Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 122. TOPdesk IT Service Management (ITSM) Software Product Offered
Table 123. TOPdesk Main Business
Table 124. TOPdesk IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 125. TOPdesk Latest Developments
Table 126. Samanage Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 127. Samanage IT Service Management (ITSM) Software Product Offered
Table 128. Samanage Main Business
Table 129. Samanage IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 130. Samanage Latest Developments
Table 131. Agiloft Service Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 132. Agiloft Service IT Service Management (ITSM) Software Product Offered
Table 133. Agiloft Service Main Business
Table 134. Agiloft Service IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 135. Agiloft Service Latest Developments
Table 136. Symantec Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 137. Symantec IT Service Management (ITSM) Software Product Offered
Table 138. Symantec Main Business
Table 139. Symantec IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 140. Symantec Latest Developments
Table 141. SysAid Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 142. SysAid IT Service Management (ITSM) Software Product Offered
Table 143. SysAid Main Business
Table 144. SysAid IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 145. SysAid Latest Developments
Table 146. SolarWinds Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 147. SolarWinds IT Service Management (ITSM) Software Product Offered
Table 148. SolarWinds Main Business
Table 149. SolarWinds IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 150. SolarWinds Latest Developments
Table 151. Autotask Details, Company Type, IT Service Management (ITSM) Software Area Served and Its Competitors
Table 152. Autotask IT Service Management (ITSM) Software Product Offered
Table 153. Autotask IT Service Management (ITSM) Software Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 154. Autotask Main Business
Table 155. Autotask Latest Developments
List of Figures
Figure 1. IT Service Management (ITSM) Software Report Years Considered
Figure 2. Research Objectives
Figure 3. Research Methodology
Figure 4. Research Process and Data Source
Figure 5. Global IT Service Management (ITSM) Software Market Size Growth Rate 2017-2028 ($ Millions)
Figure 6. Global IT Service Management (ITSM) Software Market Size Market Share by Type in 2021
Figure 7. IT Service Management (ITSM) Software in SMEs
Figure 8. Global IT Service Management (ITSM) Software Market: SMEs (2017-2022) & ($ Millions)
Figure 9. IT Service Management (ITSM) Software in Large Enterprises
Figure 10. Global IT Service Management (ITSM) Software Market: Large Enterprises (2017-2022) & ($ Millions)
Figure 11. Global IT Service Management (ITSM) Software Market Size Market Share by Application in 2021
Figure 12. Global IT Service Management (ITSM) Software Revenue Market Share by Player in 2021
Figure 13. Global IT Service Management (ITSM) Software Market Size Market Share by Regions (2017-2022)
Figure 14. Americas IT Service Management (ITSM) Software Market Size 2017-2022 ($ Millions)
Figure 15. APAC IT Service Management (ITSM) Software Market Size 2017-2022 ($ Millions)
Figure 16. Europe IT Service Management (ITSM) Software Market Size 2017-2022 ($ Millions)
Figure 17. Middle East & Africa IT Service Management (ITSM) Software Market Size 2017-2022 ($ Millions)
Figure 18. Americas IT Service Management (ITSM) Software Value Market Share by Country in 2021
Figure 19. Americas IT Service Management (ITSM) Software Consumption Market Share by Type in 2021
Figure 20. Americas IT Service Management (ITSM) Software Market Size Market Share by Application in 2021
Figure 21. United States IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 22. Canada IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 23. Mexico IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 24. Brazil IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 25. APAC IT Service Management (ITSM) Software Market Size Market Share by Region in 2021
Figure 26. APAC IT Service Management (ITSM) Software Market Size Market Share by Application in 2021
Figure 27. China IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 28. Japan IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 29. Korea IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 30. Southeast Asia IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 31. India IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 32. Australia IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 33. Europe IT Service Management (ITSM) Software Market Size Market Share by Country in 2021
Figure 34. Europe IT Service Management (ITSM) Software Market Size Market Share by Type in 2021
Figure 35. Europe IT Service Management (ITSM) Software Market Size Market Share by Application in 2021
Figure 36. Germany IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 37. France IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 38. UK IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 39. Italy IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 40. Russia IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 41. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Region in 2021
Figure 42. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Type in 2021
Figure 43. Middle East & Africa IT Service Management (ITSM) Software Market Size Market Share by Application in 2021
Figure 44. Egypt IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 45. South Africa IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 46. Israel IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 47. Turkey IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 48. GCC Country IT Service Management (ITSM) Software Market Size Growth 2017-2022 ($ Millions)
Figure 49. Americas IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 50. APAC IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 51. Europe IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 52. Middle East & Africa IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 53. United States IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 54. Canada IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 55. Mexico IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 56. Brazil IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 57. China IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 58. Japan IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 59. Korea IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 60. Southeast Asia IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 61. India IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 62. Australia IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 63. Germany IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 64. France IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 65. UK IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 66. Italy IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 67. Russia IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 68. Spain IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 69. Egypt IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 70. South Africa IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 71. Israel IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 72. Turkey IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
Figure 73. GCC Countries IT Service Management (ITSM) Software Market Size 2023-2028 ($ Millions)
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