Global Cloud IT Service Management (ITSM) Market 2021 by Company, Regions, Type and Application, Forecast to 2026

  • receipt Report ID : 203406
  • calendar_today Published On: Apr, 2021
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The Cloud IT Service Management (ITSM) market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

According to our latest research, the global Cloud IT Service Management (ITSM) size is estimated to be USD xx million in 2026 from USD xx million in 2020, with a change XX% between 2020 and 2021. The global Cloud IT Service Management (ITSM) market size is expected to grow at a CAGR of xx% for the next five years.

Market segmentation

Cloud IT Service Management (ITSM) market is split by Type and by Application. For the period 2016-2026, the growth among segments provide accurate calculations and forecasts for revenue by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type, covers

Service Portfolio Management

Configuration & Change Management

Operations & Performance Management

Market segment by Application, can be divided into

BFSI

IT & Telecommunication

Retail & Consumer Goods

Market segment by players, this report covers

ServiceNow

HPE

IBM

BMC Software

CA Technologies

Cherwell Software

Ivanti

Citrix Systems

Hornbill

Axios Systems

Efecte

ManageEngine

EasyVista

Atlassian

Alemba

SysAid

Microsoft

LogMein

Micro Focus

Freshworks

Market segment by regions, regional analysis covers

North America (United States, Canada, and Mexico)

Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia, and Rest of Asia-Pacific)

South America (Brazil, Argentina, Rest of South America)

Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

Frequently Asked Questions

The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.

Market is segmented on the basis:

  • By Type
  • By Application
  • By Region
  • By Country
  • By Manufacturer

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.

1 Market Overview

1.1 Product Overview and Scope of Cloud IT Service Management (ITSM)

1.2 Classification of Cloud IT Service Management (ITSM) by Type

1.2.1 Overview: Global Cloud IT Service Management (ITSM) Market Size by Type: 2020 Versus 2021 Versus 2026

1.2.2 Global Cloud IT Service Management (ITSM) Revenue Market Share by Type in 2020

1.2.3 Service Portfolio Management

1.2.4 Configuration & Change Management

1.2.5 Operations & Performance Management

1.3 Global Cloud IT Service Management (ITSM) Market by Application

1.3.1 Overview: Global Cloud IT Service Management (ITSM) Market Size by Application: 2020 Versus 2021 Versus 2026

1.3.2 BFSI

1.3.3 IT & Telecommunication

1.3.4 Retail & Consumer Goods

1.4 Global Cloud IT Service Management (ITSM) Market Size & Forecast

1.5 Global Cloud IT Service Management (ITSM) Market Size and Forecast by Region

1.5.1 Global Cloud IT Service Management (ITSM) Market Size by Region: 2016 VS 2021 VS 2026

1.5.2 Global Cloud IT Service Management (ITSM) Market Size by Region, (2016-2021)

1.5.3 North America Cloud IT Service Management (ITSM) Market Size and Prospect (2016-2026)

1.5.4 Europe Cloud IT Service Management (ITSM) Market Size and Prospect (2016-2026)

1.5.5 Asia-Pacific Cloud IT Service Management (ITSM) Market Size and Prospect (2016-2026)

1.5.6 South America Cloud IT Service Management (ITSM) Market Size and Prospect (2016-2026)

1.5.7 Middle East and Africa Cloud IT Service Management (ITSM) Market Size and Prospect (2016-2026)

1.6 Market Drivers, Restraints and Trends

1.6.1 Cloud IT Service Management (ITSM) Market Drivers

1.6.2 Cloud IT Service Management (ITSM) Market Restraints

1.6.3 Cloud IT Service Management (ITSM) Trends Analysis

2 Company Profiles

2.1 ServiceNow

2.1.1 ServiceNow Details

2.1.2 ServiceNow Major Business

2.1.3 ServiceNow Cloud IT Service Management (ITSM) Product and Solutions

2.1.4 ServiceNow Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.1.5 ServiceNow Recent Developments and Future Plans

2.2 HPE

2.2.1 HPE Details

2.2.2 HPE Major Business

2.2.3 HPE Cloud IT Service Management (ITSM) Product and Solutions

2.2.4 HPE Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.2.5 HPE Recent Developments and Future Plans

2.3 IBM

2.3.1 IBM Details

2.3.2 IBM Major Business

2.3.3 IBM Cloud IT Service Management (ITSM) Product and Solutions

2.3.4 IBM Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.3.5 IBM Recent Developments and Future Plans

2.4 BMC Software

2.4.1 BMC Software Details

2.4.2 BMC Software Major Business

2.4.3 BMC Software Cloud IT Service Management (ITSM) Product and Solutions

2.4.4 BMC Software Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.4.5 BMC Software Recent Developments and Future Plans

2.5 CA Technologies

2.5.1 CA Technologies Details

2.5.2 CA Technologies Major Business

2.5.3 CA Technologies Cloud IT Service Management (ITSM) Product and Solutions

2.5.4 CA Technologies Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.5.5 CA Technologies Recent Developments and Future Plans

2.6 Cherwell Software

2.6.1 Cherwell Software Details

2.6.2 Cherwell Software Major Business

2.6.3 Cherwell Software Cloud IT Service Management (ITSM) Product and Solutions

2.6.4 Cherwell Software Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.6.5 Cherwell Software Recent Developments and Future Plans

2.7 Ivanti

2.7.1 Ivanti Details

2.7.2 Ivanti Major Business

2.7.3 Ivanti Cloud IT Service Management (ITSM) Product and Solutions

2.7.4 Ivanti Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.7.5 Ivanti Recent Developments and Future Plans

2.8 Citrix Systems

2.8.1 Citrix Systems Details

2.8.2 Citrix Systems Major Business

2.8.3 Citrix Systems Cloud IT Service Management (ITSM) Product and Solutions

2.8.4 Citrix Systems Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.8.5 Citrix Systems Recent Developments and Future Plans

2.9 Hornbill

2.9.1 Hornbill Details

2.9.2 Hornbill Major Business

2.9.3 Hornbill Cloud IT Service Management (ITSM) Product and Solutions

2.9.4 Hornbill Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.9.5 Hornbill Recent Developments and Future Plans

2.10 Axios Systems

2.10.1 Axios Systems Details

2.10.2 Axios Systems Major Business

2.10.3 Axios Systems Cloud IT Service Management (ITSM) Product and Solutions

2.10.4 Axios Systems Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.10.5 Axios Systems Recent Developments and Future Plans

2.11 Efecte

2.11.1 Efecte Details

2.11.2 Efecte Major Business

2.11.3 Efecte Cloud IT Service Management (ITSM) Product and Solutions

2.11.4 Efecte Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.11.5 Efecte Recent Developments and Future Plans

2.12 ManageEngine

2.12.1 ManageEngine Details

2.12.2 ManageEngine Major Business

2.12.3 ManageEngine Cloud IT Service Management (ITSM) Product and Solutions

2.12.4 ManageEngine Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.12.5 ManageEngine Recent Developments and Future Plans

2.13 EasyVista

2.13.1 EasyVista Details

2.13.2 EasyVista Major Business

2.13.3 EasyVista Cloud IT Service Management (ITSM) Product and Solutions

2.13.4 EasyVista Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.13.5 EasyVista Recent Developments and Future Plans

2.14 Atlassian

2.14.1 Atlassian Details

2.14.2 Atlassian Major Business

2.14.3 Atlassian Cloud IT Service Management (ITSM) Product and Solutions

2.14.4 Atlassian Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.14.5 Atlassian Recent Developments and Future Plans

2.15 Alemba

2.15.1 Alemba Details

2.15.2 Alemba Major Business

2.15.3 Alemba Cloud IT Service Management (ITSM) Product and Solutions

2.15.4 Alemba Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.15.5 Alemba Recent Developments and Future Plans

2.16 SysAid

2.16.1 SysAid Details

2.16.2 SysAid Major Business

2.16.3 SysAid Cloud IT Service Management (ITSM) Product and Solutions

2.16.4 SysAid Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.16.5 SysAid Recent Developments and Future Plans

2.17 Microsoft

2.17.1 Microsoft Details

2.17.2 Microsoft Major Business

2.17.3 Microsoft Cloud IT Service Management (ITSM) Product and Solutions

2.17.4 Microsoft Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.17.5 Microsoft Recent Developments and Future Plans

2.18 LogMein

2.18.1 LogMein Details

2.18.2 LogMein Major Business

2.18.3 LogMein Cloud IT Service Management (ITSM) Product and Solutions

2.18.4 LogMein Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.18.5 LogMein Recent Developments and Future Plans

2.19 Micro Focus

2.19.1 Micro Focus Details

2.19.2 Micro Focus Major Business

2.19.3 Micro Focus Cloud IT Service Management (ITSM) Product and Solutions

2.19.4 Micro Focus Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.19.5 Micro Focus Recent Developments and Future Plans

2.20 Freshworks

2.20.1 Freshworks Details

2.20.2 Freshworks Major Business

2.20.3 Freshworks Cloud IT Service Management (ITSM) Product and Solutions

2.20.4 Freshworks Cloud IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.20.5 Freshworks Recent Developments and Future Plans

3 Market Competition, by Players

3.1 Global Cloud IT Service Management (ITSM) Revenue and Share by Players (2019-2021)

3.2 Market Concentration Rate

3.2.1 Top 3 Cloud IT Service Management (ITSM) Players Market Share

3.2.2 Top 10 Cloud IT Service Management (ITSM) Players Market Share

3.2.3 Market Competition Trend

3.3 Cloud IT Service Management (ITSM) Players Head Office, Products and Services Provided

3.4 Mergers & Acquisitions

3.5 New Entrants and Expansion Plans

4 Market Size Segment by Type

4.1 Global Cloud IT Service Management (ITSM) Revenue and Market Share by Type (2016-2021)

4.2 Global Cloud IT Service Management (ITSM) Market Forecast by Type (2021-2026)

5 Market Size Segment by Application

5.1 Global Cloud IT Service Management (ITSM) Revenue Market Share by Application (2016-2021)

5.2 Cloud IT Service Management (ITSM) Market Forecast by Application (2021-2026)

6 North America by Country, by Type, and by Application

6.1 North America Cloud IT Service Management (ITSM) Revenue by Type (2016-2026)

6.2 North America Cloud IT Service Management (ITSM) Revenue by Application (2016-2026)

6.3 North America Cloud IT Service Management (ITSM) Market Size by Country

6.3.1 North America Cloud IT Service Management (ITSM) Revenue by Country (2016-2026)

6.3.2 United States Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

6.3.3 Canada Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

6.3.4 Mexico Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

7 Europe by Country, by Type, and by Application

7.1 Europe Cloud IT Service Management (ITSM) Revenue by Type (2016-2026)

7.2 Europe Cloud IT Service Management (ITSM) Revenue by Application (2016-2026)

7.3 Europe Cloud IT Service Management (ITSM) Market Size by Country

7.3.1 Europe Cloud IT Service Management (ITSM) Revenue by Country (2016-2026)

7.3.2 Germany Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

7.3.3 France Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

7.3.4 United Kingdom Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

7.3.5 Russia Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

7.3.6 Italy Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8 Asia-Pacific by Region, by Type, and by Application

8.1 Asia-Pacific Cloud IT Service Management (ITSM) Revenue by Type (2016-2026)

8.2 Asia-Pacific Cloud IT Service Management (ITSM) Revenue by Application (2016-2026)

8.3 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Region

8.3.1 Asia-Pacific Cloud IT Service Management (ITSM) Revenue by Region (2016-2026)

8.3.2 China Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8.3.3 Japan Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8.3.4 South Korea Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8.3.5 India Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8.3.6 Southeast Asia Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8.3.7 Australia Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

9 South America by Country, by Type, and by Application

9.1 South America Cloud IT Service Management (ITSM) Revenue by Type (2016-2026)

9.2 South America Cloud IT Service Management (ITSM) Revenue by Application (2016-2026)

9.3 South America Cloud IT Service Management (ITSM) Market Size by Country

9.3.1 South America Cloud IT Service Management (ITSM) Revenue by Country (2016-2026)

9.3.2 Brazil Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

9.3.3 Argentina Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

10 Middle East & Africa by Country, by Type, and by Application

10.1 Middle East & Africa Cloud IT Service Management (ITSM) Revenue by Type (2016-2026)

10.2 Middle East & Africa Cloud IT Service Management (ITSM) Revenue by Application (2016-2026)

10.3 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Country

10.3.1 Middle East & Africa Cloud IT Service Management (ITSM) Revenue by Country (2016-2026)

10.3.2 Turkey Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

10.3.3 Saudi Arabia Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

10.3.4 UAE Cloud IT Service Management (ITSM) Market Size and Forecast (2016-2026)

11 Research Findings and Conclusion

12 Appendix

12.1 Methodology

12.2 Research Process and Data Source

12.3 Disclaimer

List of Tables

Table 1. Global Cloud IT Service Management (ITSM) Revenue by Type, (USD Million), 2020 VS 2021 VS 2026

Table 2. Global Cloud IT Service Management (ITSM) Revenue by Application, (USD Million), 2020 VS 2021 VS 2026

Table 3. Global Market Cloud IT Service Management (ITSM) Revenue (Million USD) Comparison by Region (2016 VS 2021 VS 2026)

Table 4. Global Cloud IT Service Management (ITSM) Revenue (USD Million) by Region (2016-2021)

Table 5. Global Cloud IT Service Management (ITSM) Revenue Market Share by Region (2021-2026)

Table 6. ServiceNow Corporate Information, Head Office, and Major Competitors

Table 7. ServiceNow Major Business

Table 8. ServiceNow Cloud IT Service Management (ITSM) Product and Solutions

Table 9. ServiceNow Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 10. HPE Corporate Information, Head Office, and Major Competitors

Table 11. HPE Major Business

Table 12. HPE Cloud IT Service Management (ITSM) Product and Solutions

Table 13. HPE Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 14. IBM Corporate Information, Head Office, and Major Competitors

Table 15. IBM Major Business

Table 16. IBM Cloud IT Service Management (ITSM) Product and Solutions

Table 17. IBM Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 18. BMC Software Corporate Information, Head Office, and Major Competitors

Table 19. BMC Software Major Business

Table 20. BMC Software Cloud IT Service Management (ITSM) Product and Solutions

Table 21. BMC Software Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 22. CA Technologies Corporate Information, Head Office, and Major Competitors

Table 23. CA Technologies Major Business

Table 24. CA Technologies Cloud IT Service Management (ITSM) Product and Solutions

Table 25. CA Technologies Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 26. Cherwell Software Corporate Information, Head Office, and Major Competitors

Table 27. Cherwell Software Major Business

Table 28. Cherwell Software Cloud IT Service Management (ITSM) Product and Solutions

Table 29. Cherwell Software Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 30. Ivanti Corporate Information, Head Office, and Major Competitors

Table 31. Ivanti Major Business

Table 32. Ivanti Cloud IT Service Management (ITSM) Product and Solutions

Table 33. Ivanti Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 34. Citrix Systems Corporate Information, Head Office, and Major Competitors

Table 35. Citrix Systems Major Business

Table 36. Citrix Systems Cloud IT Service Management (ITSM) Product and Solutions

Table 37. Citrix Systems Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 38. Hornbill Corporate Information, Head Office, and Major Competitors

Table 39. Hornbill Major Business

Table 40. Hornbill Cloud IT Service Management (ITSM) Product and Solutions

Table 41. Hornbill Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 42. Axios Systems Corporate Information, Head Office, and Major Competitors

Table 43. Axios Systems Major Business

Table 44. Axios Systems Cloud IT Service Management (ITSM) Product and Solutions

Table 45. Axios Systems Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 46. Efecte Corporate Information, Head Office, and Major Competitors

Table 47. Efecte Major Business

Table 48. Efecte Cloud IT Service Management (ITSM) Product and Solutions

Table 49. Efecte Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 50. ManageEngine Corporate Information, Head Office, and Major Competitors

Table 51. ManageEngine Major Business

Table 52. ManageEngine Cloud IT Service Management (ITSM) Product and Solutions

Table 53. ManageEngine Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 54. EasyVista Corporate Information, Head Office, and Major Competitors

Table 55. EasyVista Major Business

Table 56. EasyVista Cloud IT Service Management (ITSM) Product and Solutions

Table 57. EasyVista Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 58. Atlassian Corporate Information, Head Office, and Major Competitors

Table 59. Atlassian Major Business

Table 60. Atlassian Cloud IT Service Management (ITSM) Product and Solutions

Table 61. Atlassian Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 62. Alemba Corporate Information, Head Office, and Major Competitors

Table 63. Alemba Major Business

Table 64. Alemba Cloud IT Service Management (ITSM) Product and Solutions

Table 65. Alemba Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 66. SysAid Corporate Information, Head Office, and Major Competitors

Table 67. SysAid Major Business

Table 68. SysAid Cloud IT Service Management (ITSM) Product and Solutions

Table 69. SysAid Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 70. Microsoft Corporate Information, Head Office, and Major Competitors

Table 71. Microsoft Major Business

Table 72. Microsoft Cloud IT Service Management (ITSM) Product and Solutions

Table 73. Microsoft Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 74. LogMein Corporate Information, Head Office, and Major Competitors

Table 75. LogMein Major Business

Table 76. LogMein Cloud IT Service Management (ITSM) Product and Solutions

Table 77. LogMein Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 78. Micro Focus Corporate Information, Head Office, and Major Competitors

Table 79. Micro Focus Major Business

Table 80. Micro Focus Cloud IT Service Management (ITSM) Product and Solutions

Table 81. Micro Focus Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 82. Freshworks Corporate Information, Head Office, and Major Competitors

Table 83. Freshworks Major Business

Table 84. Freshworks Cloud IT Service Management (ITSM) Product and Solutions

Table 85. Freshworks Cloud IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2021)

Table 86. Global Cloud IT Service Management (ITSM) Revenue (USD Million) by Players (2019-2021)

Table 87. Global Cloud IT Service Management (ITSM) Revenue Share by Players (2019-2021)

Table 88. Breakdown of Cloud IT Service Management (ITSM) by Company Type (Tier 1, Tier 2 and Tier 3)

Table 89. Cloud IT Service Management (ITSM) Players Head Office, Products and Services Provided

Table 90. Cloud IT Service Management (ITSM) Mergers & Acquisitions in the Past Five Years

Table 91. Cloud IT Service Management (ITSM) New Entrants and Expansion Plans

Table 92. Global Cloud IT Service Management (ITSM) Revenue (USD Million) by Type (2016-2021)

Table 93. Global Cloud IT Service Management (ITSM) Revenue Share by Type (2016-2021)

Table 94. Global Cloud IT Service Management (ITSM) Revenue Forecast by Type (2021-2026)

Table 95. Global Cloud IT Service Management (ITSM) Revenue by Application (2016-2021)

Table 96. Global Cloud IT Service Management (ITSM) Revenue Forecast by Application (2021-2026)

Table 97. North America Cloud IT Service Management (ITSM) Revenue by Type (2016-2021) & (USD Million)

Table 98. North America Cloud IT Service Management (ITSM) Revenue by Type (2021-2026) & (USD Million)

Table 99. North America Cloud IT Service Management (ITSM) Revenue by Application (2016-2021) & (USD Million)

Table 100. North America Cloud IT Service Management (ITSM) Revenue by Application (2021-2026) & (USD Million)

Table 101. North America Cloud IT Service Management (ITSM) Revenue by Country (2016-2021) & (USD Million)

Table 102. North America Cloud IT Service Management (ITSM) Revenue by Country (2021-2026) & (USD Million)

Table 103. Europe Cloud IT Service Management (ITSM) Revenue by Type (2016-2021) & (USD Million)

Table 104. Europe Cloud IT Service Management (ITSM) Revenue by Type (2021-2026) & (USD Million)

Table 105. Europe Cloud IT Service Management (ITSM) Revenue by Application (2016-2021) & (USD Million)

Table 106. Europe Cloud IT Service Management (ITSM) Revenue by Application (2021-2026) & (USD Million)

Table 107. Europe Cloud IT Service Management (ITSM) Revenue by Country (2016-2021) & (USD Million)

Table 108. Europe Cloud IT Service Management (ITSM) Revenue by Country (2021-2026) & (USD Million)

Table 109. Asia-Pacific Cloud IT Service Management (ITSM) Revenue by Type (2016-2021) & (USD Million)

Table 110. Asia-Pacific Cloud IT Service Management (ITSM) Revenue by Type (2021-2026) & (USD Million)

Table 111. Asia-Pacific Cloud IT Service Management (ITSM) Revenue by Application (2016-2021) & (USD Million)

Table 112. Asia-Pacific Cloud IT Service Management (ITSM) Revenue by Application (2021-2026) & (USD Million)

Table 113. Asia-Pacific Cloud IT Service Management (ITSM) Revenue by Region (2016-2021) & (USD Million)

Table 114. Asia-Pacific Cloud IT Service Management (ITSM) Revenue by Region (2021-2026) & (USD Million)

Table 115. South America Cloud IT Service Management (ITSM) Revenue by Type (2016-2021) & (USD Million)

Table 116. South America Cloud IT Service Management (ITSM) Revenue by Type (2021-2026) & (USD Million)

Table 117. South America Cloud IT Service Management (ITSM) Revenue by Application (2016-2021) & (USD Million)

Table 118. South America Cloud IT Service Management (ITSM) Revenue by Application (2021-2026) & (USD Million)

Table 119. South America Cloud IT Service Management (ITSM) Revenue by Country (2016-2021) & (USD Million)

Table 120. South America Cloud IT Service Management (ITSM) Revenue by Country (2021-2026) & (USD Million)

Table 121. Middle East & Africa Cloud IT Service Management (ITSM) Revenue by Type (2016-2021) & (USD Million)

Table 122. Middle East & Africa Cloud IT Service Management (ITSM) Revenue by Type (2021-2026) & (USD Million)

Table 123. Middle East & Africa Cloud IT Service Management (ITSM) Revenue by Application (2016-2021) & (USD Million)

Table 124. Middle East & Africa Cloud IT Service Management (ITSM) Revenue by Application (2021-2026) & (USD Million)

Table 125. Middle East & Africa Cloud IT Service Management (ITSM) Revenue by Country (2016-2021) & (USD Million)

Table 126. Middle East & Africa Cloud IT Service Management (ITSM) Revenue by Country (2021-2026) & (USD Million)

List of Figures

Figure 1. Cloud IT Service Management (ITSM) Picture

Figure 2. Global Cloud IT Service Management (ITSM) Revenue Market Share by Type in 2020

Figure 3. Service Portfolio Management

Figure 4. Configuration & Change Management

Figure 5. Operations & Performance Management

Figure 6. Cloud IT Service Management (ITSM) Revenue Market Share by Application in 2020

Figure 7. BFSI Picture

Figure 8. IT & Telecommunication Picture

Figure 9. Retail & Consumer Goods Picture

Figure 10. Global Cloud IT Service Management (ITSM) Revenue, (USD Million): 2020 VS 2021 VS 2026

Figure 11. Global Cloud IT Service Management (ITSM) Revenue and Forecast (2016-2026) & (USD Million)

Figure 12. Global Cloud IT Service Management (ITSM) Revenue Market Share by Region (2016-2026)

Figure 13. Global Cloud IT Service Management (ITSM) Revenue Market Share by Region in 2020

Figure 14. North America Cloud IT Service Management (ITSM) Revenue (USD Million) and Growth Rate (2016-2026)

Figure 15. Europe Cloud IT Service Management (ITSM) Revenue (USD Million) and Growth Rate (2016-2026)

Figure 16. Asia-Pacific Cloud IT Service Management (ITSM) Revenue (USD Million) and Growth Rate (2016-2026)

Figure 17. South America Cloud IT Service Management (ITSM) Revenue (USD Million) and Growth Rate (2016-2026)

Figure 18. Middle East and Africa Cloud IT Service Management (ITSM) Revenue (USD Million) and Growth Rate (2016-2026)

Figure 19. Cloud IT Service Management (ITSM) Market Drivers

Figure 20. Cloud IT Service Management (ITSM) Market Restraints

Figure 21. Cloud IT Service Management (ITSM) Market Trends

Figure 22. ServiceNow Recent Developments and Future Plans

Figure 23. HPE Recent Developments and Future Plans

Figure 24. IBM Recent Developments and Future Plans

Figure 25. BMC Software Recent Developments and Future Plans

Figure 26. CA Technologies Recent Developments and Future Plans

Figure 27. Cherwell Software Recent Developments and Future Plans

Figure 28. Ivanti Recent Developments and Future Plans

Figure 29. Citrix Systems Recent Developments and Future Plans

Figure 30. Hornbill Recent Developments and Future Plans

Figure 31. Axios Systems Recent Developments and Future Plans

Figure 32. Efecte Recent Developments and Future Plans

Figure 33. ManageEngine Recent Developments and Future Plans

Figure 34. EasyVista Recent Developments and Future Plans

Figure 35. Atlassian Recent Developments and Future Plans

Figure 36. Alemba Recent Developments and Future Plans

Figure 37. SysAid Recent Developments and Future Plans

Figure 38. Microsoft Recent Developments and Future Plans

Figure 39. LogMein Recent Developments and Future Plans

Figure 40. Micro Focus Recent Developments and Future Plans

Figure 41. Freshworks Recent Developments and Future Plans

Figure 42. Global Cloud IT Service Management (ITSM) Revenue Share by Players in 2020

Figure 43. Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2 and Tier 3)

Figure 44. Global Top 3 Players Cloud IT Service Management (ITSM) Revenue Market Share in 2020

Figure 45. Global Top 10 Players Cloud IT Service Management (ITSM) Revenue Market Share in 2020

Figure 46. Key Players Market Share Trend (Top 3 Market Share: 2019 VS 2020 VS 2021)

Figure 47. Global Cloud IT Service Management (ITSM) Revenue Share by Type in 2020

Figure 48. Global Cloud IT Service Management (ITSM) Market Share Forecast by Type (2021-2026)

Figure 49. Global Cloud IT Service Management (ITSM) Revenue Share by Application in 2020

Figure 50. Global Cloud IT Service Management (ITSM) Market Share Forecast by Application (2021-2026)

Figure 51. North America Cloud IT Service Management (ITSM) Sales Market Share by Type (2016-2026)

Figure 52. North America Cloud IT Service Management (ITSM) Sales Market Share by Application (2016-2026)

Figure 53. North America Cloud IT Service Management (ITSM) Revenue Market Share by Country (2016-2026)

Figure 54. United States Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 55. Canada Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 56. Mexico Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 57. Europe Cloud IT Service Management (ITSM) Sales Market Share by Type (2016-2026)

Figure 58. Europe Cloud IT Service Management (ITSM) Sales Market Share by Application (2016-2026)

Figure 59. Europe Cloud IT Service Management (ITSM) Revenue Market Share by Country (2016-2026)

Figure 60. Germany Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 61. France Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 62. United Kingdom Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 63. Russia Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 64. Italy Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 65. Asia-Pacific Cloud IT Service Management (ITSM) Sales Market Share by Type (2016-2026)

Figure 66. Asia-Pacific Cloud IT Service Management (ITSM) Sales Market Share by Application (2016-2026)

Figure 67. Asia-Pacific Cloud IT Service Management (ITSM) Revenue Market Share by Region (2016-2026)

Figure 68. China Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 69. Japan Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 70. South Korea Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 71. India Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 72. Southeast Asia Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 73. Australia Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 74. South America Cloud IT Service Management (ITSM) Sales Market Share by Type (2016-2026)

Figure 75. South America Cloud IT Service Management (ITSM) Sales Market Share by Application (2016-2026)

Figure 76. South America Cloud IT Service Management (ITSM) Revenue Market Share by Country (2016-2026)

Figure 77. Brazil Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 78. Argentina Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 79. Middle East and Africa Cloud IT Service Management (ITSM) Sales Market Share by Type (2016-2026)

Figure 80. Middle East and Africa Cloud IT Service Management (ITSM) Sales Market Share by Application (2016-2026)

Figure 81. Middle East and Africa Cloud IT Service Management (ITSM) Revenue Market Share by Country (2016-2026)

Figure 82. Turkey Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 83. Saudi Arabia Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 84. UAE Cloud IT Service Management (ITSM) Revenue and Growth Rate (2016-2026) & (USD Million)

Figure 85. Methodology

Figure 86. Research Process and Data Source