1 Call Center Outsourcings Market Overview

1.1 Product Overview and Scope of Call Center Outsourcings

1.2 Classification of Call Center Outsourcings by Type

1.2.1 Global Call Center Outsourcings Revenue by Type: 2015 VS 2019 VS 2025

1.2.2 Global Call Center Outsourcings Revenue Market Share by Type in 2019

1.2.3 Inbound Call Services

1.2.4 Outbound Call Services

1.2.5 Others

1.3 Global Call Center Outsourcings Market by Application

1.3.1 Overview: Global Call Center Outsourcings Revenue by Application: 2015 VS 2019 VS 2025

1.3.2 BFSI

1.3.3 Retail

1.3.4 Government

1.3.5 IT & Telecommunication

1.3.6 Defense Aerospace & Intelligence

1.3.7 Others

1.4 Global Call Center Outsourcings Market by Regions

1.4.1 Global Call Center Outsourcings Market Size by Regions: 2015 VS 2019 VS 2025

1.4.2 Global Market Size of Call Center Outsourcings (2015-2025)

1.4.3 North America (USA, Canada and Mexico) Call Center Outsourcings Status and Prospect (2015-2025)

1.4.4 Europe (Germany, France, UK, Russia and Italy) Call Center Outsourcings Status and Prospect (2015-2025)

1.4.5 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Call Center Outsourcings Status and Prospect (2015-2025)

1.4.6 South America (Brazil, Argentina, Colombia) Call Center Outsourcings Status and Prospect (2015-2025)

1.4.7 Middle East & Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Call Center Outsourcings Status and Prospect (2015-2025)

2 Company Profiles

2.1 Aditya Birla Minacs

2.1.1 Aditya Birla Minacs Details

2.1.2 Aditya Birla Minacs Major Business

2.1.3 Aditya Birla Minacs SWOT Analysis

2.1.4 Aditya Birla Minacs Product and Services

2.1.5 Aditya Birla Minacs Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.2 Firstsource

2.2.1 Firstsource Details

2.2.2 Firstsource Major Business

2.2.3 Firstsource SWOT Analysis

2.2.4 Firstsource Product and Services

2.2.5 Firstsource Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.3 Conduent

2.3.1 Conduent Details

2.3.2 Conduent Major Business

2.3.3 Conduent SWOT Analysis

2.3.4 Conduent Product and Services

2.3.5 Conduent Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.4 Atento

2.4.1 Atento Details

2.4.2 Atento Major Business

2.4.3 Atento SWOT Analysis

2.4.4 Atento Product and Services

2.4.5 Atento Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.5 DialAmerica

2.5.1 DialAmerica Details

2.5.2 DialAmerica Major Business

2.5.3 DialAmerica SWOT Analysis

2.5.4 DialAmerica Product and Services

2.5.5 DialAmerica Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.6 Concentrix

2.6.1 Concentrix Details

2.6.2 Concentrix Major Business

2.6.3 Concentrix Product and Services

2.6.4 Concentrix Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.7 Genpact

2.7.1 Genpact Details

2.7.2 Genpact Major Business

2.7.3 Genpact Product and Services

2.7.4 Genpact Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.8 Datacom Group

2.8.1 Datacom Group Details

2.8.2 Datacom Group Major Business

2.8.3 Datacom Group Product and Services

2.8.4 Datacom Group Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.9 Convergys Corporation

2.9.1 Convergys Corporation Details

2.9.2 Convergys Corporation Major Business

2.9.3 Convergys Corporation Product and Services

2.9.4 Convergys Corporation Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.10 Focus Services

2.10.1 Focus Services Details

2.10.2 Focus Services Major Business

2.10.3 Focus Services Product and Services

2.10.4 Focus Services Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.11 One World Direct

2.11.1 One World Direct Details

2.11.2 One World Direct Major Business

2.11.3 One World Direct Product and Services

2.11.4 One World Direct Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.12 Sykes Enterprises

2.12.1 Sykes Enterprises Details

2.12.2 Sykes Enterprises Major Business

2.12.3 Sykes Enterprises Product and Services

2.12.4 Sykes Enterprises Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.13 InfoCision Management Corporation

2.13.1 InfoCision Management Corporation Details

2.13.2 InfoCision Management Corporation Major Business

2.13.3 InfoCision Management Corporation Product and Services

2.13.4 InfoCision Management Corporation Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.14 Tech Mahindra

2.14.1 Tech Mahindra Details

2.14.2 Tech Mahindra Major Business

2.14.3 Tech Mahindra Product and Services

2.14.4 Tech Mahindra Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.15 Qualfon

2.15.1 Qualfon Details

2.15.2 Qualfon Major Business

2.15.3 Qualfon Product and Services

2.15.4 Qualfon Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.16 NCO Group

2.16.1 NCO Group Details

2.16.2 NCO Group Major Business

2.16.3 NCO Group Product and Services

2.16.4 NCO Group Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.17 Inktel Direct

2.17.1 Inktel Direct Details

2.17.2 Inktel Direct Major Business

2.17.3 Inktel Direct Product and Services

2.17.4 Inktel Direct Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.18 SupportSave

2.18.1 SupportSave Details

2.18.2 SupportSave Major Business

2.18.3 SupportSave Product and Services

2.18.3 SupportSave Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.19 Sitel

2.19.1 Sitel Details

2.19.2 Sitel Major Business

2.19.3 Sitel Product and Services

2.19.4 Sitel Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.20 iQor

2.20.1 iQor Details

2.20.2 iQor Major Business

2.20.3 iQor Product and Services

2.20.4 iQor Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.21 United Nearshore Operations

2.21.1 United Nearshore Operations Details

2.21.2 United Nearshore Operations Major Business

2.21.3 United Nearshore Operations Product and Services

2.21.4 United Nearshore Operations Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.22 Teleperformance

2.22.1 Teleperformance Details

2.22.2 Teleperformance Major Business

2.22.3 Teleperformance Product and Services

2.22.4 Teleperformance Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.23 Ubiquity Global Services

2.23.1 Ubiquity Global Services Details

2.23.2 Ubiquity Global Services Major Business

2.23.3 Ubiquity Global Services Product and Services

2.23.4 Ubiquity Global Services Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.24 Transcom WorldWide

2.24.1 Transcom WorldWide Details

2.24.2 Transcom WorldWide Major Business

2.24.3 Transcom WorldWide Product and Services

2.24.4 Transcom WorldWide Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.25 Webhelp

2.25.1 Webhelp Details

2.25.2 Webhelp Major Business

2.25.3 Webhelp Product and Services

2.25.4 Webhelp Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.26 TELUS International

2.26.1 TELUS International Details

2.26.2 TELUS International Major Business

2.26.3 TELUS International Product and Services

2.26.4 TELUS International Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.27 Televerde

2.27.1 Televerde Details

2.27.2 Televerde Major Business

2.27.3 Televerde Product and Services

2.27.4 Televerde Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.28 WNS Global Services

2.28.1 WNS Global Services Details

2.28.2 WNS Global Services Major Business

2.28.3 WNS Global Services Product and Services

2.28.4 WNS Global Services Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

2.29 TeleTech

2.29.1 TeleTech Details

2.29.2 TeleTech Major Business

2.29.3 TeleTech Product and Services

2.29.4 TeleTech Call Center Outsourcings Revenue, Gross Margin and Market Share (2018-2019)

3 Market Competition, by Players

3.1 Global Call Center Outsourcings Revenue and Share by Players (2015-2020)

3.2 Market Concentration Rate

3.2.1 Top 5 Call Center Outsourcings Players Market Share

3.2.2 Top 10 Call Center Outsourcings Players Market Share

3.3 Market Competition Trend

4 Market Size by Regions

4.1 Global Call Center Outsourcings Revenue and Market Share by Regions

4.2 North America Call Center Outsourcings Revenue and Growth Rate (2015-2020)

4.3 Europe Call Center Outsourcings Revenue and Growth Rate (2015-2020)

4.4 Asia-Pacific Call Center Outsourcings Revenue and Growth Rate (2015-2020)

4.5 South America Call Center Outsourcings Revenue and Growth Rate (2015-2020)

4.6 Middle East & Africa Call Center Outsourcings Revenue and Growth Rate (2015-2020)

5 North America Call Center Outsourcings Revenue by Countries

5.1 North America Call Center Outsourcings Revenue by Countries (2015-2020)

5.2 USA Call Center Outsourcings Revenue and Growth Rate (2015-2020)

5.3 Canada Call Center Outsourcings Revenue and Growth Rate (2015-2020)

5.4 Mexico Call Center Outsourcings Revenue and Growth Rate (2015-2020)

6 Europe Call Center Outsourcings Revenue by Countries

6.1 Europe Call Center Outsourcings Revenue by Countries (2015-2020)

6.2 Germany Call Center Outsourcings Revenue and Growth Rate (2015-2020)

6.3 UK Call Center Outsourcings Revenue and Growth Rate (2015-2020)

6.4 France Call Center Outsourcings Revenue and Growth Rate (2015-2020)

6.5 Russia Call Center Outsourcings Revenue and Growth Rate (2015-2020)

6.6 Italy Call Center Outsourcings Revenue and Growth Rate (2015-2020)

7 Asia-Pacific Call Center Outsourcings Revenue by Regions

7.1 Asia-Pacific Call Center Outsourcings Revenue by Regions (2015-2020)

7.2 China Call Center Outsourcings Revenue and Growth Rate (2015-2020)

7.3 Japan Call Center Outsourcings Revenue and Growth Rate (2015-2020)

7.4 Korea Call Center Outsourcings Revenue and Growth Rate (2015-2020)

7.5 India Call Center Outsourcings Revenue and Growth Rate (2015-2020)

7.6 Southeast Asia Call Center Outsourcings Revenue and Growth Rate (2015-2020)

8 South America Call Center Outsourcings Revenue by Countries

8.1 South America Call Center Outsourcings Revenue by Countries (2015-2020)

8.2 Brazil Call Center Outsourcings Revenue and Growth Rate (2015-2020)

8.3 Argentina Call Center Outsourcings Revenue and Growth Rate (2015-2020)

9 Middle East & Africa Revenue Call Center Outsourcings by Countries

9.1 Middle East & Africa Call Center Outsourcings Revenue by Countries (2015-2020)

9.2 Saudi Arabia Call Center Outsourcings Revenue and Growth Rate (2015-2020)

9.3 UAE Call Center Outsourcings Revenue and Growth Rate (2015-2020)

9.4 Egypt Call Center Outsourcings Revenue and Growth Rate (2015-2020)

9.5 South Africa Call Center Outsourcings Revenue and Growth Rate (2015-2020)

10 Market Size Segment by Type

10.1 Global Call Center Outsourcings Revenue and Market Share by Type (2015-2020)

10.2 Global Call Center Outsourcings Market Forecast by Type (2019-2024)

10.3 Inbound Call Services Revenue Growth Rate (2015-2025)

10.4 Outbound Call Services Revenue Growth Rate (2015-2025)

10.5 Others Revenue Growth Rate (2015-2025)

11 Global Call Center Outsourcings Market Segment by Application

11.1 Global Call Center Outsourcings Revenue Market Share by Application (2015-2020)

11.2 Call Center Outsourcings Market Forecast by Application (2019-2024)

11.3 BFSI Revenue Growth (2015-2020)

11.4 Retail Revenue Growth (2015-2020)

11.5 Government Revenue Growth (2015-2020)

11.6 IT & Telecommunication Revenue Growth (2015-2020)

11.7 Defense Aerospace & Intelligence Revenue Growth (2015-2020)

11.8 Others Revenue Growth (2015-2020)

12 Global Call Center Outsourcings Market Size Forecast (2021-2025)

12.1 Global Call Center Outsourcings Market Size Forecast (2021-2025)

12.2 Global Call Center Outsourcings Market Forecast by Regions (2021-2025)

12.3 North America Call Center Outsourcings Revenue Market Forecast (2021-2025)

12.4 Europe Call Center Outsourcings Revenue Market Forecast (2021-2025)

12.5 Asia-Pacific Call Center Outsourcings Revenue Market Forecast (2021-2025)

12.6 South America Call Center Outsourcings Revenue Market Forecast (2021-2025)

12.7 Middle East & Africa Call Center Outsourcings Revenue Market Forecast (2021-2025)

13 Research Findings and Conclusion

14 Appendix

14.1 Methodology

14.2 Data Source

14.3 Disclaimer

14.4 About US

List of Tables

Table 1. Global Call Center Outsourcings Revenue (USD Million) by Type: 2015 VS 2019 VS 2025

Table 2. Breakdown of Call Center Outsourcings by Company Type (Tier 1, Tier 2 and Tier 3)

Table 3. Global Call Center Outsourcings Revenue (USD Million) by Application: 2015 VS 2019 VS 2025

Table 4. Global Market Call Center Outsourcings Revenue (Million USD) Comparison by Regions 2015-2025

Table 5. Global Call Center Outsourcings Market Size and Growth Estimation in Various Scenarios in 2020

Table 6. Aditya Birla Minacs Corporate Information, Location and Competitors

Table 7. Aditya Birla Minacs Call Center Outsourcings Major Business

Table 8. Aditya Birla Minacs Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 9. Aditya Birla Minacs SWOT Analysis

Table 10. Aditya Birla Minacs Call Center Outsourcings Product and Solutions

Table 11. Aditya Birla Minacs Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 12. Firstsource Corporate Information, Location and Competitors

Table 13. Firstsource Call Center Outsourcings Major Business

Table 14. Firstsource Call Center Outsourcings Total Revenue (USD Million) (2018-2019)

Table 15. Firstsource SWOT Analysis

Table 16. Firstsource Call Center Outsourcings Product and Solutions

Table 17. Firstsource Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 18. Conduent Corporate Information, Location and Competitors

Table 19. Conduent Call Center Outsourcings Major Business

Table 20. Conduent Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 21. Conduent SWOT Analysis

Table 22. Conduent Call Center Outsourcings Product and Solutions

Table 23. Conduent Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 24. Atento Corporate Information, Location and Competitors

Table 25. Atento Call Center Outsourcings Major Business

Table 26. Atento Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 27. Atento SWOT Analysis

Table 28. Atento Call Center Outsourcings Product and Solutions

Table 29. Atento Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 30. DialAmerica Corporate Information, Location and Competitors

Table 31. DialAmerica Call Center Outsourcings Major Business

Table 32. DialAmerica Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 33. DialAmerica SWOT Analysis

Table 34. DialAmerica Call Center Outsourcings Product and Solutions

Table 35. DialAmerica Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 36. Concentrix Corporate Information, Location and Competitors

Table 37. Concentrix Call Center Outsourcings Major Business

Table 38. Concentrix Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 39. Concentrix SWOT Analysis

Table 40. Concentrix Call Center Outsourcings Product and Solutions

Table 41. Concentrix Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 42. Genpact Corporate Information, Location and Competitors

Table 43. Genpact Call Center Outsourcings Major Business

Table 44. Genpact Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 45. Genpact SWOT Analysis

Table 46. Genpact Call Center Outsourcings Product and Solutions

Table 47. Genpact Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 48. Datacom Group Corporate Information, Location and Competitors

Table 49. Datacom Group Call Center Outsourcings Major Business

Table 50. Datacom Group Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 51. Datacom Group SWOT Analysis

Table 52. Datacom Group Call Center Outsourcings Product and Solutions

Table 53. Datacom Group Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 54. Convergys Corporation Corporate Information, Location and Competitors

Table 55. Convergys Corporation Call Center Outsourcings Major Business

Table 56. Convergys Corporation Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 57. Convergys Corporation SWOT Analysis

Table 58. Convergys Corporation Call Center Outsourcings Product and Solutions

Table 59. Convergys Corporation Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 60. Focus Services Corporate Information, Location and Competitors

Table 61. Focus Services Call Center Outsourcings Major Business

Table 62. Focus Services Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 63. Focus Services SWOT Analysis

Table 64. Focus Services Call Center Outsourcings Product and Solutions

Table 65. Focus Services Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 66. One World Direct Corporate Information, Location and Competitors

Table 67. One World Direct Call Center Outsourcings Major Business

Table 68. One World Direct Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 69. One World Direct SWOT Analysis

Table 70. One World Direct Call Center Outsourcings Product and Solutions

Table 71. One World Direct Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 72. Sykes Enterprises Corporate Information, Location and Competitors

Table 73. Sykes Enterprises Call Center Outsourcings Major Business

Table 74. Sykes Enterprises Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 75. Sykes Enterprises SWOT Analysis

Table 76. Sykes Enterprises Call Center Outsourcings Product and Solutions

Table 77. Sykes Enterprises Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 78. InfoCision Management Corporation Corporate Information, Location and Competitors

Table 79. InfoCision Management Corporation Call Center Outsourcings Major Business

Table 80. InfoCision Management Corporation Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 81. InfoCision Management Corporation SWOT Analysis

Table 82. InfoCision Management Corporation Call Center Outsourcings Product and Solutions

Table 83. InfoCision Management Corporation Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 84. Tech Mahindra Corporate Information, Location and Competitors

Table 85. Tech Mahindra Call Center Outsourcings Major Business

Table 86. Tech Mahindra Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 87. Tech Mahindra SWOT Analysis

Table 88. Tech Mahindra Call Center Outsourcings Product and Solutions

Table 89. Tech Mahindra Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 90. Qualfon Corporate Information, Location and Competitors

Table 91. Qualfon Call Center Outsourcings Major Business

Table 92. Qualfon Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 93. Qualfon SWOT Analysis

Table 94. Qualfon Call Center Outsourcings Product and Solutions

Table 95. Qualfon Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 96. NCO Group Corporate Information, Location and Competitors

Table 97. NCO Group Call Center Outsourcings Major Business

Table 98. NCO Group Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 99. NCO Group SWOT Analysis

Table 100. NCO Group Call Center Outsourcings Product and Solutions

Table 101. NCO Group Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 102. Inktel Direct Corporate Information, Location and Competitors

Table 103. Inktel Direct Call Center Outsourcings Major Business

Table 104. Inktel Direct Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 105. Inktel Direct SWOT Analysis

Table 106. Inktel Direct Call Center Outsourcings Product and Solutions

Table 107. Inktel Direct Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 108. SupportSave Call Center Outsourcings Type and Application

Table 109. SupportSave Call Center Outsourcings Major Business

Table 110. SupportSave Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 111. SupportSave SWOT Analysis

Table 112. SupportSave Call Center Outsourcings Product and Solutions

Table 113. SupportSave Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 114. Sitel Corporate Information, Location and Competitors

Table 115. Sitel Call Center Outsourcings Major Business

Table 116. Sitel Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 117. Sitel SWOT Analysis

Table 118. Sitel Call Center Outsourcings Product and Solutions

Table 119. Sitel Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 120. iQor Corporate Information, Location and Competitors

Table 121. iQor Call Center Outsourcings Major Business

Table 122. iQor Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 123. iQor SWOT Analysis

Table 124. iQor Call Center Outsourcings Product and Solutions

Table 125. iQor Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 126. United Nearshore Operations Corporate Information, Location and Competitors

Table 127. United Nearshore Operations Call Center Outsourcings Major Business

Table 128. United Nearshore Operations Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 129. United Nearshore Operations SWOT Analysis

Table 130. United Nearshore Operations Call Center Outsourcings Product and Solutions

Table 131. United Nearshore Operations Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 132. Teleperformance Corporate Information, Location and Competitors

Table 133. Teleperformance Call Center Outsourcings Major Business

Table 134. Teleperformance Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 135. Teleperformance SWOT Analysis

Table 136. Teleperformance Call Center Outsourcings Product and Solutions

Table 137. Teleperformance Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 138. Ubiquity Global Services Corporate Information, Location and Competitors

Table 139. Ubiquity Global Services Call Center Outsourcings Major Business

Table 140. Ubiquity Global Services Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 141. Ubiquity Global Services SWOT Analysis

Table 142. Ubiquity Global Services Call Center Outsourcings Product and Solutions

Table 143. Ubiquity Global Services Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 144. Transcom WorldWide Corporate Information, Location and Competitors

Table 145. Transcom WorldWide Call Center Outsourcings Major Business

Table 146. Transcom WorldWide Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 147. Transcom WorldWide SWOT Analysis

Table 148. Transcom WorldWide Call Center Outsourcings Product and Solutions

Table 149. Transcom WorldWide Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 150. Webhelp Corporate Information, Location and Competitors

Table 151. Webhelp Call Center Outsourcings Major Business

Table 152. Webhelp Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 153. Webhelp SWOT Analysis

Table 154. Webhelp Call Center Outsourcings Product and Solutions

Table 155. Webhelp Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 156. TELUS International Corporate Information, Location and Competitors

Table 157. TELUS International Call Center Outsourcings Major Business

Table 158. TELUS International Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 159. TELUS International SWOT Analysis

Table 160. TELUS International Call Center Outsourcings Product and Solutions

Table 161. TELUS International Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 162. Televerde Corporate Information, Location and Competitors

Table 163. Televerde Call Center Outsourcings Major Business

Table 164. Televerde Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 165. Televerde SWOT Analysis

Table 166. Televerde Call Center Outsourcings Product and Solutions

Table 167. Televerde Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 168. WNS Global Services Corporate Information, Location and Competitors

Table 169. WNS Global Services Call Center Outsourcings Major Business

Table 170. WNS Global Services Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 171. WNS Global Services SWOT Analysis

Table 172. WNS Global Services Call Center Outsourcings Product and Solutions

Table 173. WNS Global Services Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 174. TeleTech Corporate Information, Location and Competitors

Table 175. TeleTech Call Center Outsourcings Major Business

Table 176. TeleTech Call Center Outsourcings Total Revenue (USD Million) (2017-2018)

Table 177. TeleTech SWOT Analysis

Table 178. TeleTech Call Center Outsourcings Product and Solutions

Table 179. TeleTech Call Center Outsourcings Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 180. Global Call Center Outsourcings Revenue (Million USD) by Players (2015-2020)

Table 181. Global Call Center Outsourcings Revenue Share by Players (2015-2020)

Table 182. Global Call Center Outsourcings Revenue (Million USD) by Regions (2015-2020)

Table 183. Global Call Center Outsourcings Revenue Market Share by Regions (2015-2020)

Table 184. North America Call Center Outsourcings Revenue by Countries (2015-2020)

Table 185. North America Call Center Outsourcings Revenue Market Share by Countries (2015-2020)

Table 186. Europe Call Center Outsourcings Revenue (Million USD) by Countries (2015-2020)

Table 187. Asia-Pacific Call Center Outsourcings Revenue (Million USD) by Regions (2015-2020)

Table 188. South America Call Center Outsourcings Revenue by Countries (2015-2020)

Table 189. South America Call Center Outsourcings Revenue Market Share by Countries (2015-2020)

Table 190. Middle East and Africa Call Center Outsourcings Revenue (Million USD) by Countries (2015-2020)

Table 191. Middle East and Africa Call Center Outsourcings Revenue Market Share by Countries (2015-2020)

Table 192. Global Call Center Outsourcings Revenue (Million USD) by Type (2015-2020)

Table 193. Global Call Center Outsourcings Revenue Share by Type (2015-2020)

Table 194. Global Call Center Outsourcings Revenue Forecast by Type (2021-2025)

Table 195. Global Call Center Outsourcings Revenue by Application (2015-2020)

Table 196. Global Call Center Outsourcings Revenue Share by Application (2015-2020)

Table 197. Global Call Center Outsourcings Revenue Forecast by Application (2021-2025)

Table 198. Global Call Center Outsourcings Revenue (Million USD) Forecast by Regions (2021-2025)

List of Figures

Figure 1. Call Center Outsourcings Picture

Figure 2. Global Call Center Outsourcings Revenue Market Share by Type in 2019

Figure 3. Inbound Call Services Picture

Figure 4. Outbound Call Services Picture

Figure 5. Others Picture

Figure 6. Call Center Outsourcings Revenue Market Share by Application in 2019

Figure 7. BFSI Picture

Figure 8. Retail Picture

Figure 9. Government Picture

Figure 10. IT & Telecommunication Picture

Figure 11. Defense Aerospace & Intelligence Picture

Figure 12. Others Picture

Figure 13. Global Call Center Outsourcings Revenue (USD Million) and Growth Rate (2015-2025)

Figure 14. North America Call Center Outsourcings Revenue (Million USD) and Growth Rate (2015-2025)

Figure 15. Europe Call Center Outsourcings Revenue (Million USD) and Growth Rate (2015-2025)

Figure 16. Asia-Pacific Call Center Outsourcings Revenue (Million USD) and Growth Rate (2015-2025)

Figure 17. South America Call Center Outsourcings Revenue (Million USD) and Growth Rate (2015-2025)

Figure 18. Middle East and Africa Call Center Outsourcings Revenue (Million USD) and Growth Rate (2015-2025)

Figure 19. Global Call Center Outsourcings Revenue (Million USD) and Growth Rate (2015-2025)

Figure 20. Global Call Center Outsourcings Revenue Share by Players in 2019

Figure 21. Global Top 5 Players Call Center Outsourcings Revenue Market Share in 2019

Figure 22. Global Top 10 Players Call Center Outsourcings Revenue Market Share in 2019

Figure 23. Key Players Market Share Trend

Figure 24. Global Call Center Outsourcings Revenue (Million USD) and Growth Rate (%) (2015-2020)

Figure 25. Global Call Center Outsourcings Revenue Market Share by Regions (2015-2020)

Figure 26. Global Call Center Outsourcings Revenue Market Share by Regions in 2018

Figure 27. North America Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 28. Europe Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 29. Asia-Pacific Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 30. South America Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 31. Middle East and Africa Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 32. North America Call Center Outsourcings Revenue Market Share by Countries (2015-2020)

Figure 33. North America Call Center Outsourcings Revenue Market Share by Countries in 2019

Figure 34. USA Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 35. Canada Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 36. Mexico Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 37. Europe Call Center Outsourcings Revenue Market Share by Countries (2015-2020)

Figure 38. Europe Call Center Outsourcings Revenue Market Share by Countries in 2019

Figure 39. Germany Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 40. UK Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 41. France Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 42. Russia Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 43. Italy Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 44. Asia-Pacific Call Center Outsourcings Revenue Market Share by Regions (2015-2020)

Figure 45. Asia-Pacific Call Center Outsourcings Revenue Market Share by Regions in 2019

Figure 46. China Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 47. Japan Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 48. Korea Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 49. India Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 50. Southeast Asia Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 51. South America Call Center Outsourcings Revenue Market Share by Countries (2015-2020)

Figure 52. South America Call Center Outsourcings Revenue Market Share by Countries in 2019

Figure 53. Brazil Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 54. Argentina Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 55. Middle East and Africa Call Center Outsourcings Revenue Market Share by Countries (2015-2020)

Figure 56. Middle East and Africa Call Center Outsourcings Revenue Market Share by Countries in 2019

Figure 57. Saudi Arabia Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 58. UAE Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 59. Egypt Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 60. South Africa Call Center Outsourcings Revenue and Growth Rate (2015-2020)

Figure 61. Global Call Center Outsourcings Revenue Share by Type (2015-2020)

Figure 62. Global Call Center Outsourcings Revenue Share by Type in 2019

Figure 63. Global Call Center Outsourcings Market Share Forecast by Type (2021-2025)

Figure 64. Global Inbound Call Services Revenue Growth Rate (2015-2020)

Figure 65. Global Outbound Call Services Revenue Growth Rate (2015-2020)

Figure 66. Global Others Revenue Growth Rate (2015-2020)

Figure 67. Global Call Center Outsourcings Revenue Share by Application (2015-2020)

Figure 68. Global Call Center Outsourcings Revenue Share by Application in 2019

Figure 69. Global Call Center Outsourcings Market Share Forecast by Application (2021-2025)

Figure 70. Global BFSI Revenue Growth Rate (2015-2020)

Figure 71. Global Retail Revenue Growth Rate (2015-2020)

Figure 72. Global Government Revenue Growth Rate (2015-2020)

Figure 73. Global IT & Telecommunication Revenue Growth Rate (2015-2020)

Figure 74. Global Defense Aerospace & Intelligence Revenue Growth Rate (2015-2020)

Figure 75. Global Others Revenue Growth Rate (2015-2020)

Figure 76. Global Call Center Outsourcings Revenue (Million USD) and Growth Rate Forecast (2021-2025)

Figure 77. Global Call Center Outsourcings Revenue (Million USD) Forecast by Regions (2021-2025)

Figure 78. Global Call Center Outsourcings Revenue Market Share Forecast by Regions (2021-2025)

Figure 79. North America Call Center Outsourcings Revenue Market Forecast (2021-2025)

Figure 80. Europe Call Center Outsourcings Revenue Market Forecast (2021-2025)

Figure 81. Asia-Pacific Call Center Outsourcings Revenue Market Forecast (2021-2025)

Figure 82. South America Call Center Outsourcings Revenue Market Forecast (2021-2025)

Figure 83. Middle East and Africa Call Center Outsourcings Revenue Market Forecast (2021-2025)

Figure 84. Sales Channel: Direct Channel vs Indirect Channel