Global Outsourced Customer Support Services Market 2020 by Company, Regions, Type and Application, Forecast to 2025

  • receipt Report ID : 123046
  • calendar_today Published On: Oct, 2020
  • file_copy Pages: 156
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Market Overview

The Outsourced Customer Support Services market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

The global Outsourced Customer Support Services market size is expected to gain market growth in the forecast period of 2020 to 2025, with a CAGR of xx%% in the forecast period of 2020 to 2025 and will expected to reach USD xx million by 2025, from USD xx million in 2019.

Market segmentation

Outsourced Customer Support Services market is split by Type and by Application. For the period 2015-2025, the growth among segments provide accurate calculations and forecasts for sales by Type and by Application in terms of volume and value. This analysis can help you expand your business by targeting qualified niche markets.

By Type, Outsourced Customer Support Services market has been segmented into:

Onshore Outsourcing Services

Offshore Outsourcing Services

By Application, Outsourced Customer Support Services has been segmented into:

Banking, Financial Services and Insurance (BFSI)

Communication

Healthcare and Life Sciences

Government

Retail and Consumer Goods

Others

Regions and Countries Level Analysis

Regional analysis is another highly comprehensive part of the research and analysis study of the global Outsourced Customer Support Services market presented in the report. This section sheds light on the sales growth of different regional and country-level Outsourced Customer Support Services markets. For the historical and forecast period 2015 to 2025, it provides detailed and accurate country-wise volume analysis and region-wise market size analysis of the global Outsourced Customer Support Services market.

The report offers in-depth assessment of the growth and other aspects of the Outsourced Customer Support Services market in important countries (regions), including:

North America (United States, Canada and Mexico)

Europe (Germany, France, UK, Russia and Italy)

Asia-Pacific (China, Japan, Korea, India, Southeast Asia and Australia)

South America (Brazil, Argentina, Colombia)

Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Competitive Landscape and Outsourced Customer Support Services Market Share Analysis

Outsourced Customer Support Services competitive landscape provides details by vendors, including company overview, company total revenue (financials), market potential, global presence, Outsourced Customer Support Services sales and revenue generated, market share, price, production sites and facilities, SWOT analysis, product launch. For the period 2015-2020, this study provides the Outsourced Customer Support Services sales, revenue and market share for each player covered in this report.

The major players covered in Outsourced Customer Support Services are:

Teleperformance SA

Open Access BPO

Sykes Enterprises

Convergys

Helpware

Arvato

SureCall

GCS Agents

Enshored

Peak Support

Among other players domestic and global, Outsourced Customer Support Services market share data is available for global, North America, Europe, Asia-Pacific, Middle East & Africa and South America separately. Our analysts understand competitive strengths and provide competitive analysis for each competitor separately.

Frequently Asked Questions

The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.

Market is segmented on the basis:

  • By Type
  • By Application
  • By Region
  • By Country
  • By Manufacturer

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.

1 Outsourced Customer Support Services Market Overview

1.1 Product Overview and Scope of Outsourced Customer Support Services

1.2 Classification of Outsourced Customer Support Services by Type

1.2.1 Global Outsourced Customer Support Services Revenue by Type: 2015 VS 2019 VS 2025

1.2.2 Global Outsourced Customer Support Services Revenue Market Share by Type in 2019

1.2.3 Onshore Outsourcing Services

1.2.4 Offshore Outsourcing Services

1.3 Global Outsourced Customer Support Services Market by Application

1.3.1 Overview: Global Outsourced Customer Support Services Revenue by Application: 2015 VS 2019 VS 2025

1.3.2 Banking, Financial Services and Insurance (BFSI)

1.3.3 Communication

1.3.4 Healthcare and Life Sciences

1.3.5 Government

1.3.6 Retail and Consumer Goods

1.3.7 Others

1.4 Global Outsourced Customer Support Services Market by Regions

1.4.1 Global Outsourced Customer Support Services Market Size by Regions: 2015 VS 2019 VS 2025

1.4.2 Global Market Size of Outsourced Customer Support Services (2015-2025)

1.4.3 North America (USA, Canada and Mexico) Outsourced Customer Support Services Status and Prospect (2015-2025)

1.4.4 Europe (Germany, France, UK, Russia and Italy) Outsourced Customer Support Services Status and Prospect (2015-2025)

1.4.5 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Outsourced Customer Support Services Status and Prospect (2015-2025)

1.4.6 South America (Brazil, Argentina, Colombia) Outsourced Customer Support Services Status and Prospect (2015-2025)

1.4.7 Middle East & Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Outsourced Customer Support Services Status and Prospect (2015-2025)

2 Company Profiles

2.1 Teleperformance SA

2.1.1 Teleperformance SA Details

2.1.2 Teleperformance SA Major Business

2.1.3 Teleperformance SA SWOT Analysis

2.1.4 Teleperformance SA Product and Services

2.1.5 Teleperformance SA Outsourced Customer Support Services Revenue, Gross Margin and Market Share (2018-2019)

2.2 Open Access BPO

2.2.1 Open Access BPO Details

2.2.2 Open Access BPO Major Business

2.2.3 Open Access BPO SWOT Analysis

2.2.4 Open Access BPO Product and Services

2.2.5 Open Access BPO Outsourced Customer Support Services Revenue, Gross Margin and Market Share (2018-2019)

2.3 Sykes Enterprises

2.3.1 Sykes Enterprises Details

2.3.2 Sykes Enterprises Major Business

2.3.3 Sykes Enterprises SWOT Analysis

2.3.4 Sykes Enterprises Product and Services

2.3.5 Sykes Enterprises Outsourced Customer Support Services Revenue, Gross Margin and Market Share (2018-2019)

2.4 Convergys

2.4.1 Convergys Details

2.4.2 Convergys Major Business

2.4.3 Convergys SWOT Analysis

2.4.4 Convergys Product and Services

2.4.5 Convergys Outsourced Customer Support Services Revenue, Gross Margin and Market Share (2018-2019)

2.5 Helpware

2.5.1 Helpware Details

2.5.2 Helpware Major Business

2.5.3 Helpware SWOT Analysis

2.5.4 Helpware Product and Services

2.5.5 Helpware Outsourced Customer Support Services Revenue, Gross Margin and Market Share (2018-2019)

2.6 Arvato

2.6.1 Arvato Details

2.6.2 Arvato Major Business

2.6.3 Arvato Product and Services

2.6.4 Arvato Outsourced Customer Support Services Revenue, Gross Margin and Market Share (2018-2019)

2.7 SureCall

2.7.1 SureCall Details

2.7.2 SureCall Major Business

2.7.3 SureCall Product and Services

2.7.4 SureCall Outsourced Customer Support Services Revenue, Gross Margin and Market Share (2018-2019)

2.8 GCS Agents

2.8.1 GCS Agents Details

2.8.2 GCS Agents Major Business

2.8.3 GCS Agents Product and Services

2.8.4 GCS Agents Outsourced Customer Support Services Revenue, Gross Margin and Market Share (2018-2019)

2.9 Enshored

2.9.1 Enshored Details

2.9.2 Enshored Major Business

2.9.3 Enshored Product and Services

2.9.4 Enshored Outsourced Customer Support Services Revenue, Gross Margin and Market Share (2018-2019)

2.10 Peak Support

2.10.1 Peak Support Details

2.10.2 Peak Support Major Business

2.10.3 Peak Support Product and Services

2.10.4 Peak Support Outsourced Customer Support Services Revenue, Gross Margin and Market Share (2018-2019)

3 Market Competition, by Players

3.1 Global Outsourced Customer Support Services Revenue and Share by Players (2015-2020)

3.2 Market Concentration Rate

3.2.1 Top 5 Outsourced Customer Support Services Players Market Share

3.2.2 Top 10 Outsourced Customer Support Services Players Market Share

3.3 Market Competition Trend

4 Market Size by Regions

4.1 Global Outsourced Customer Support Services Revenue and Market Share by Regions

4.2 North America Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

4.3 Europe Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

4.4 Asia-Pacific Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

4.5 South America Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

4.6 Middle East & Africa Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

5 North America Outsourced Customer Support Services Revenue by Countries

5.1 North America Outsourced Customer Support Services Revenue by Countries (2015-2020)

5.2 USA Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

5.3 Canada Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

5.4 Mexico Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

6 Europe Outsourced Customer Support Services Revenue by Countries

6.1 Europe Outsourced Customer Support Services Revenue by Countries (2015-2020)

6.2 Germany Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

6.3 UK Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

6.4 France Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

6.5 Russia Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

6.6 Italy Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

7 Asia-Pacific Outsourced Customer Support Services Revenue by Countries

7.1 Asia-Pacific Outsourced Customer Support Services Revenue by Countries (2015-2020)

7.2 China Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

7.3 Japan Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

7.4 Korea Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

7.5 India Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

7.6 Southeast Asia Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

8 South America Outsourced Customer Support Services Revenue by Countries

8.1 South America Outsourced Customer Support Services Revenue by Countries (2015-2020)

8.2 Brazil Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

8.3 Argentina Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

9 Middle East & Africa Revenue Outsourced Customer Support Services by Countries

9.1 Middle East & Africa Outsourced Customer Support Services Revenue by Countries (2015-2020)

9.2 Saudi Arabia Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

9.3 UAE Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

9.4 Egypt Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

9.5 South Africa Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

10 Market Size Segment by Type

10.1 Global Outsourced Customer Support Services Revenue and Market Share by Type (2015-2020)

10.2 Global Outsourced Customer Support Services Market Forecast by Type (2019-2024)

10.3 Onshore Outsourcing Services Revenue Growth Rate (2015-2025)

10.4 Offshore Outsourcing Services Revenue Growth Rate (2015-2025)

11 Global Outsourced Customer Support Services Market Segment by Application

11.1 Global Outsourced Customer Support Services Revenue Market Share by Application (2015-2020)

11.2 Outsourced Customer Support Services Market Forecast by Application (2019-2024)

11.3 Banking, Financial Services and Insurance (BFSI) Revenue Growth (2015-2020)

11.4 Communication Revenue Growth (2015-2020)

11.5 Healthcare and Life Sciences Revenue Growth (2015-2020)

11.6 Government Revenue Growth (2015-2020)

11.7 Retail and Consumer Goods Revenue Growth (2015-2020)

11.8 Others Revenue Growth (2015-2020)

12 Global Outsourced Customer Support Services Market Size Forecast (2021-2025)

12.1 Global Outsourced Customer Support Services Market Size Forecast (2021-2025)

12.2 Global Outsourced Customer Support Services Market Forecast by Regions (2021-2025)

12.3 North America Outsourced Customer Support Services Revenue Market Forecast (2021-2025)

12.4 Europe Outsourced Customer Support Services Revenue Market Forecast (2021-2025)

12.5 Asia-Pacific Outsourced Customer Support Services Revenue Market Forecast (2021-2025)

12.6 South America Outsourced Customer Support Services Revenue Market Forecast (2021-2025)

12.7 Middle East & Africa Outsourced Customer Support Services Revenue Market Forecast (2021-2025)

13 Research Findings and Conclusion

14 Appendix

14.1 Methodology

14.2 Data Source

14.3 Disclaimer

14.4 About US

List of Tables

Table 1. Global Outsourced Customer Support Services Revenue (USD Million) by Type: 2015 VS 2019 VS 2025

Table 2. Breakdown of Outsourced Customer Support Services by Company Type (Tier 1, Tier 2 and Tier 3)

Table 3. Global Outsourced Customer Support Services Revenue (USD Million) by Application: 2015 VS 2019 VS 2025

Table 4. Global Market Outsourced Customer Support Services Revenue (Million USD) Comparison by Regions 2015-2025

Table 5. Global Outsourced Customer Support Services Market Size and Growth Estimation in Various Scenarios in 2020

Table 6. Teleperformance SA Corporate Information, Location and Competitors

Table 7. Teleperformance SA Outsourced Customer Support Services Major Business

Table 8. Teleperformance SA Outsourced Customer Support Services Total Revenue (USD Million) (2017-2018)

Table 9. Teleperformance SA SWOT Analysis

Table 10. Teleperformance SA Outsourced Customer Support Services Product and Solutions

Table 11. Teleperformance SA Outsourced Customer Support Services Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 12. Open Access BPO Corporate Information, Location and Competitors

Table 13. Open Access BPO Outsourced Customer Support Services Major Business

Table 14. Open Access BPO Outsourced Customer Support Services Total Revenue (USD Million) (2018-2019)

Table 15. Open Access BPO SWOT Analysis

Table 16. Open Access BPO Outsourced Customer Support Services Product and Solutions

Table 17. Open Access BPO Outsourced Customer Support Services Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 18. Sykes Enterprises Corporate Information, Location and Competitors

Table 19. Sykes Enterprises Outsourced Customer Support Services Major Business

Table 20. Sykes Enterprises Outsourced Customer Support Services Total Revenue (USD Million) (2017-2018)

Table 21. Sykes Enterprises SWOT Analysis

Table 22. Sykes Enterprises Outsourced Customer Support Services Product and Solutions

Table 23. Sykes Enterprises Outsourced Customer Support Services Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 24. Convergys Corporate Information, Location and Competitors

Table 25. Convergys Outsourced Customer Support Services Major Business

Table 26. Convergys Outsourced Customer Support Services Total Revenue (USD Million) (2017-2018)

Table 27. Convergys SWOT Analysis

Table 28. Convergys Outsourced Customer Support Services Product and Solutions

Table 29. Convergys Outsourced Customer Support Services Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 30. Helpware Corporate Information, Location and Competitors

Table 31. Helpware Outsourced Customer Support Services Major Business

Table 32. Helpware Outsourced Customer Support Services Total Revenue (USD Million) (2017-2018)

Table 33. Helpware SWOT Analysis

Table 34. Helpware Outsourced Customer Support Services Product and Solutions

Table 35. Helpware Outsourced Customer Support Services Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 36. Arvato Corporate Information, Location and Competitors

Table 37. Arvato Outsourced Customer Support Services Major Business

Table 38. Arvato Outsourced Customer Support Services Total Revenue (USD Million) (2017-2018)

Table 39. Arvato SWOT Analysis

Table 40. Arvato Outsourced Customer Support Services Product and Solutions

Table 41. Arvato Outsourced Customer Support Services Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 42. SureCall Corporate Information, Location and Competitors

Table 43. SureCall Outsourced Customer Support Services Major Business

Table 44. SureCall Outsourced Customer Support Services Total Revenue (USD Million) (2017-2018)

Table 45. SureCall SWOT Analysis

Table 46. SureCall Outsourced Customer Support Services Product and Solutions

Table 47. SureCall Outsourced Customer Support Services Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 48. GCS Agents Corporate Information, Location and Competitors

Table 49. GCS Agents Outsourced Customer Support Services Major Business

Table 50. GCS Agents Outsourced Customer Support Services Total Revenue (USD Million) (2017-2018)

Table 51. GCS Agents SWOT Analysis

Table 52. GCS Agents Outsourced Customer Support Services Product and Solutions

Table 53. GCS Agents Outsourced Customer Support Services Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 54. Enshored Corporate Information, Location and Competitors

Table 55. Enshored Outsourced Customer Support Services Major Business

Table 56. Enshored Outsourced Customer Support Services Total Revenue (USD Million) (2017-2018)

Table 57. Enshored SWOT Analysis

Table 58. Enshored Outsourced Customer Support Services Product and Solutions

Table 59. Enshored Outsourced Customer Support Services Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 60. Peak Support Corporate Information, Location and Competitors

Table 61. Peak Support Outsourced Customer Support Services Major Business

Table 62. Peak Support Outsourced Customer Support Services Total Revenue (USD Million) (2017-2018)

Table 63. Peak Support SWOT Analysis

Table 64. Peak Support Outsourced Customer Support Services Product and Solutions

Table 65. Peak Support Outsourced Customer Support Services Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 66. Global Outsourced Customer Support Services Revenue (Million USD) by Players (2015-2020)

Table 67. Global Outsourced Customer Support Services Revenue Share by Players (2015-2020)

Table 68. Global Outsourced Customer Support Services Revenue (Million USD) by Regions (2015-2020)

Table 69. Global Outsourced Customer Support Services Revenue Market Share by Regions (2015-2020)

Table 70. North America Outsourced Customer Support Services Revenue by Countries (2015-2020)

Table 71. North America Outsourced Customer Support Services Revenue Market Share by Countries (2015-2020)

Table 72. Europe Outsourced Customer Support Services Revenue (Million USD) by Countries (2015-2020)

Table 73. Asia-Pacific Outsourced Customer Support Services Revenue (Million USD) by Countries (2015-2020)

Table 74. South America Outsourced Customer Support Services Revenue by Countries (2015-2020)

Table 75. South America Outsourced Customer Support Services Revenue Market Share by Countries (2015-2020)

Table 76. Middle East and Africa Outsourced Customer Support Services Revenue (Million USD) by Countries (2015-2020)

Table 77. Middle East and Africa Outsourced Customer Support Services Revenue Market Share by Countries (2015-2020)

Table 78. Global Outsourced Customer Support Services Revenue (Million USD) by Type (2015-2020)

Table 79. Global Outsourced Customer Support Services Revenue Share by Type (2015-2020)

Table 80. Global Outsourced Customer Support Services Revenue Forecast by Type (2021-2025)

Table 81. Global Outsourced Customer Support Services Revenue by Application (2015-2020)

Table 82. Global Outsourced Customer Support Services Revenue Share by Application (2015-2020)

Table 83. Global Outsourced Customer Support Services Revenue Forecast by Application (2021-2025)

Table 84. Global Outsourced Customer Support Services Revenue (Million USD) Forecast by Regions (2021-2025)

List of Figures

Figure 1. Outsourced Customer Support Services Picture

Figure 2. Global Outsourced Customer Support Services Revenue Market Share by Type in 2019

Figure 3. Onshore Outsourcing Services Picture

Figure 4. Offshore Outsourcing Services Picture

Figure 5. Outsourced Customer Support Services Revenue Market Share by Application in 2019

Figure 6. Banking, Financial Services and Insurance (BFSI) Picture

Figure 7. Communication Picture

Figure 8. Healthcare and Life Sciences Picture

Figure 9. Government Picture

Figure 10. Retail and Consumer Goods Picture

Figure 11. Others Picture

Figure 12. Global Outsourced Customer Support Services Revenue (USD Million) and Growth Rate (2015-2025)

Figure 13. North America Outsourced Customer Support Services Revenue (Million USD) and Growth Rate (2015-2025)

Figure 14. Europe Outsourced Customer Support Services Revenue (Million USD) and Growth Rate (2015-2025)

Figure 15. Asia-Pacific Outsourced Customer Support Services Revenue (Million USD) and Growth Rate (2015-2025)

Figure 16. South America Outsourced Customer Support Services Revenue (Million USD) and Growth Rate (2015-2025)

Figure 17. Middle East and Africa Outsourced Customer Support Services Revenue (Million USD) and Growth Rate (2015-2025)

Figure 18. Global Outsourced Customer Support Services Revenue (Million USD) and Growth Rate (2015-2025)

Figure 19. Global Outsourced Customer Support Services Revenue Share by Players in 2019

Figure 20. Global Top 5 Players Outsourced Customer Support Services Revenue Market Share in 2019

Figure 21. Global Top 10 Players Outsourced Customer Support Services Revenue Market Share in 2019

Figure 22. Key Players Market Share Trend

Figure 23. Global Outsourced Customer Support Services Revenue (Million USD) and Growth Rate (%) (2015-2020)

Figure 24. Global Outsourced Customer Support Services Revenue Market Share by Regions (2015-2020)

Figure 25. Global Outsourced Customer Support Services Revenue Market Share by Regions in 2018

Figure 26. North America Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 27. Europe Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 28. Asia-Pacific Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 29. South America Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 30. Middle East and Africa Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 31. North America Outsourced Customer Support Services Revenue Market Share by Countries (2015-2020)

Figure 32. North America Outsourced Customer Support Services Revenue Market Share by Countries in 2019

Figure 33. USA Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 34. Canada Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 35. Mexico Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 36. Europe Outsourced Customer Support Services Revenue Market Share by Countries (2015-2020)

Figure 37. Europe Outsourced Customer Support Services Revenue Market Share by Countries in 2019

Figure 38. Germany Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 39. UK Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 40. France Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 41. Russia Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 42. Italy Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 43. Asia-Pacific Outsourced Customer Support Services Revenue Market Share by Countries (2015-2020)

Figure 44. Asia-Pacific Outsourced Customer Support Services Revenue Market Share by Countries in 2019

Figure 45. China Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 46. Japan Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 47. Korea Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 48. India Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 49. Southeast Asia Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 50. South America Outsourced Customer Support Services Revenue Market Share by Countries (2015-2020)

Figure 51. South America Outsourced Customer Support Services Revenue Market Share by Countries in 2019

Figure 52. Brazil Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 53. Argentina Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 54. Middle East and Africa Outsourced Customer Support Services Revenue Market Share by Countries (2015-2020)

Figure 55. Middle East and Africa Outsourced Customer Support Services Revenue Market Share by Countries in 2019

Figure 56. Saudi Arabia Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 57. UAE Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 58. Egypt Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 59. South Africa Outsourced Customer Support Services Revenue and Growth Rate (2015-2020)

Figure 60. Global Outsourced Customer Support Services Revenue Share by Type (2015-2020)

Figure 61. Global Outsourced Customer Support Services Revenue Share by Type in 2019

Figure 62. Global Outsourced Customer Support Services Market Share Forecast by Type (2021-2025)

Figure 63. Global Onshore Outsourcing Services Revenue Growth Rate (2015-2020)

Figure 64. Global Offshore Outsourcing Services Revenue Growth Rate (2015-2020)

Figure 65. Global Outsourced Customer Support Services Revenue Share by Application (2015-2020)

Figure 66. Global Outsourced Customer Support Services Revenue Share by Application in 2019

Figure 67. Global Outsourced Customer Support Services Market Share Forecast by Application (2021-2025)

Figure 68. Global Banking, Financial Services and Insurance (BFSI) Revenue Growth Rate (2015-2020)

Figure 69. Global Communication Revenue Growth Rate (2015-2020)

Figure 70. Global Healthcare and Life Sciences Revenue Growth Rate (2015-2020)

Figure 71. Global Government Revenue Growth Rate (2015-2020)

Figure 72. Global Retail and Consumer Goods Revenue Growth Rate (2015-2020)

Figure 73. Global Others Revenue Growth Rate (2015-2020)

Figure 74. Global Outsourced Customer Support Services Revenue (Million USD) and Growth Rate Forecast (2021-2025)

Figure 75. Global Outsourced Customer Support Services Revenue (Million USD) Forecast by Regions (2021-2025)

Figure 76. Global Outsourced Customer Support Services Revenue Market Share Forecast by Regions (2021-2025)

Figure 77. North America Outsourced Customer Support Services Revenue Market Forecast (2021-2025)

Figure 78. Europe Outsourced Customer Support Services Revenue Market Forecast (2021-2025)

Figure 79. Asia-Pacific Outsourced Customer Support Services Revenue Market Forecast (2021-2025)

Figure 80. South America Outsourced Customer Support Services Revenue Market Forecast (2021-2025)

Figure 81. Middle East and Africa Outsourced Customer Support Services Revenue Market Forecast (2021-2025)

Figure 82. Sales Channel: Direct Channel vs Indirect Channel